Overview
Work History
Timeline
Generic

Thea Hing

Qualicum Beach,BC

Overview

2011
2011
years of professional experience

Work History

Area Supervisor

First Choice Haircutters
  • Managed daily operations to uphold company policies across multiple locations.
  • Facilitated staff coaching sessions, promoting skill enhancement and career progression.
  • Mediated conflicts between employees, leading to effective resolutions.
  • Fostered a positive work environment, significantly reducing employee turnover rates.
  • Implemented safety protocols, effectively minimizing incidents and ensuring workplace security.
  • Organized clean production areas to avert hazards and workflow interruptions.
  • Led routine quality inspections to verify compliance with specifications.
  • Enhanced team performance through streamlined communication strategies and efficient task management.

Restaurant Manager

Fishtales Cafe
06.2000 - 10.2010
  • Optimized daily operations for maximum efficiency and quality of food and service.
  • Led recruitment, training, and supervision of staff to uphold service standards.
  • Engaged with customers to gather feedback and drive continuous improvement initiatives.
  • Maintained accurate financial records through reconciliation of cash and credit transactions.
  • Cultivated a welcoming environment ensuring each customer enjoyed outstanding food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Retail Mangent

Comark
01.1997 - 01.2003
  • Managed multiple projects efficiently, demonstrating strong organizational and time management skills.
  • Consistently met tight deadlines in fast-paced environments, ensuring project success.
  • Strengthened communication skills through regular interactions with team members.
  • Collaborated effectively with team members to support day-to-day operations.
  • Adapted rapidly to new concepts and changes, showcasing commitment to continuous learning.
  • Provided support during team interactions, fostering a collaborative atmosphere.
  • Utilized critical thinking to evaluate solutions and make informed decisions.
  • Maintained meticulous attention to detail, ensuring high-quality work in all assignments.

Timeline

Restaurant Manager

Fishtales Cafe
06.2000 - 10.2010

Retail Mangent

Comark
01.1997 - 01.2003

Area Supervisor

First Choice Haircutters

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Thea Hing