Thea Garbachewski
Thunder Bay
Summary
With 15+ years of experience in healthcare, non-profit, and retail sectors, this highly organized and motivated professional possesses a dynamic blend of administrative expertise, customer service, event planning, and interior decorating skills. Demonstrated ability to establish strong relationships, take charge of projects, and provide exceptional service in client- and community-focused settings.
Overview
16
16
years of professional experience
Work History
Interior Decorator/Sales Manager
Portobello Home
03.2021 - Current
- Deliver in-home consultations and tailored interior design presentations.
- Manage sales floor operations, inventory, and customer service activities.
- Maintain product knowledge of furniture brands and industry trends.
- Oversee logistics of shipments, payables, and receivables.
- Support marketing efforts through visual merchandising and client engagement.
- Advised clients on styles, layouts, budgets, and overall designs.
- Streamlined project execution by maintaining clear communication between clients, suppliers, and team members.
- Prepared invoices and handled payment processing for clients and suppliers.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Medical Office Administrator
Dr. Hanan Elsherif Professional Medical Corporation
11.2019 - 03.2021
- Provided full administrative support including schedule management and appointment booking.
- Handled patient intake, referrals, and communication with medical professionals.
- Maintained confidentiality in handling sensitive health information.
- Generated medical documentation, reports, and maintained accurate records.
- Acted as liaison between physician and patients for smooth clinic operations.
Medical Office Assistant
Red River Walk-In Clinic
05.2017 - 06.2019
- Scheduled and registered patients, maintained charts, and entered results in PS Suite EMR.
- Facilitated clinic flow through proactive communication and patient preparation.
- Managed high patient volume with professionalism and efficiency.
- Ensured HIPAA-compliant handling of medical records and information.
- Maintained accuracy in billing using medical codes and terminology.
Events & Public Relations Officer
George Jeffrey Children's Foundation
04.2015 - 03.2018
- Planned and executed fundraising events in collaboration with the Executive Director.
- Built relationships with donors, sponsors, and volunteers to enhance event success.
- Developed marketing content and supported media outreach.
- Promoted foundation initiatives through community engagement and campaigns.
Sales Associate / Team Lead
RW & Co
08.2013 - 11.2014
- Led retail team in achieving daily sales goals and maintaining store standards.
- Performed key-holder responsibilities including opening, closing, and cash reconciliation.
- Provided personal styling and exceptional customer service.
Front Desk Attendant
Thunder Bay Art Gallery
05.2009 - 03.2013
- Managed front desk, conducted gallery tours, and supported education programs.
- Maintained consignment database and inventory records.
- Assisted with major fundraising events and community outreach.
- Handled retail sales and visual displays in the gallery gift shop.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
Education
Diploma - Interior Design
Interior Design Institute
12-2021
Bachelor of Arts - Psychology
Lakehead University
Thunder Bay, ON01.2013
Ontario Secondary School Diploma -
St. Ignatius High School
Thunder Bay, ON01.2010
Skills
- Excellent oral and written communication skills
- Ability to multi-task in a fast-paced environment
- Works independently and collaboratively in team settings
- Experienced in public engagement & client communication
- Experienced in sales
- Experienced in client care
- Problem-solver with focus on efficiency and productivity
- Proficient in PS Suite EMR
- Proficient in Microsoft Office Suite
- Project coordination
- Vendor relations
Timeline
Interior Decorator/Sales Manager
Portobello Home
03.2021 - Current
Medical Office Administrator
Dr. Hanan Elsherif Professional Medical Corporation
11.2019 - 03.2021
Medical Office Assistant
Red River Walk-In Clinic
05.2017 - 06.2019
Events & Public Relations Officer
George Jeffrey Children's Foundation
04.2015 - 03.2018
Sales Associate / Team Lead
RW & Co
08.2013 - 11.2014
Front Desk Attendant
Thunder Bay Art Gallery
05.2009 - 03.2013
Bachelor of Arts - Psychology
Lakehead University
Ontario Secondary School Diploma -
St. Ignatius High School
Diploma - Interior Design
Interior Design Institute
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