Thawjtug Phoenix Her
Elk Grove
Summary
Well-rounded and dependable professional with a strong work ethic and proven ability to balance multiple responsibilities. Collaborative team member with excellent problem-solving and organizational skills. Known for being resourceful, adaptable, and committed to supporting team success.
Overview
12
12
years of professional experience
Work History
Dental Assistant
Central Dental Group
Turlock
07.2020 - Current
- Supported front desk operations, including handling calls, scheduling appointments, verifying insurances, and providing information to patients regarding dental procedures.
- Providing chairside support while ensuring high-quality patient care and safety during a variety of dental procedures, including fillings, crowns, extractions, implants, and root canals.
- Sterilizing instruments and disinfecting exam rooms to provide a safe environment, abiding to infection control guidelines
- Creating a professional image by maintaining a clean and organized workspace, improving workflow, and time management.
- Utilizing software and systems (Open Dental, Eaglesoft, Excel) to chart health records, track lab cases, and maintain accurate records of supplies to coordinate timely reordering to avoid shortages, and ensure seamless operations.
- Organizing meetings to improve teamwork, group communication, and ensure that everyone is aware of their roles and responsibilities, leading to better patient care.
Cashier & Stock Associate Manager
Monte Vista Strawberries
Turlock
06.2013 - 07.2020
- Operated sales using tablet-based systems and software (iPad and Square).
- Handled purchases, returns, and exchanges.
- Assisted customers with product questions, location, and recommendations.
- Maintained a clean and organized checkout area to ensure positive shopping experiences.
- Cash drawers were accurate from the beginning to the end of the day.
- Trained and assisted new team members on cashier procedures.
- Tracked incoming shipments and ensured that the orders received matched the orders purchased.
- Enforced safety guidelines for operating equipment.
Education
Bachelor of Science - Mathematics
California State University of Stanislaus
Turlock, CA01.2019
Skills
- Dental software: Open Dental and Eaglesoft
- Microsoft Office Suite: Word, Excel, and PowerPoint
- Call handling (inbound and outbound)
- Attention to detail
- Communication
- Product knowledge
- Customer service
- Adaptability
- Creativity
- Critical thinking
- Conflict resolution
- Dependability
- Emotional intelligence
- Team collaboration
- Time management
- Organization
- Cash handling and accuracy
Timeline
Dental Assistant
Central Dental Group
07.2020 - Current
Cashier & Stock Associate Manager
Monte Vista Strawberries
06.2013 - 07.2020
Bachelor of Science - Mathematics
California State University of Stanislaus