Thasanth Sabaratnam
Saint-Leonard,Quebec
Summary
Experienced professional with a background in property management and hospitality, skilled in building relationships, managing priorities, and delivering tailored solutions. Proven expertise in sales, streamlining operations, and enhancing team collaboration to drive growth and improve client satisfaction. Known for strong problem-solving, communication, and organizational abilities.
Overview
8
8
years of professional experience
Work History
Property Manager & Handy Man
Independent Contractor
Montreal, Quebec
02.2018 - Current
- Built strong relationships with contractors and tenants, ensuring trust and reliability.
- Efficiently managed existing and potential tenant communications across phone, email, and in-person.
- Delivered prompt solutions, boosting tenant satisfaction
- Streamlined workflows with subcontractors, cutting completion time
- Maintained organized records and data, driving over 20% year-over-year revenue growth for the past three years
- Consistently exceeded project completion timelines and received outstanding client feedback
Head Waiter
La Bella Italiana
Montreal, Quebec
05.2021 - 03.2024
- Skilled at effectively upselling items to enhance customer satisfaction and maximize sales
- Trained new waiters on food service procedures and customer service standards.
- Expertise in handling multiple tasks simultaneously, such as taking orders, serving food, and processing payments, especially during peak hours and multiple services
Busboy, cashier, cater and waiter
Cafe Milano
Montreal, Quebec
11.2018 - 02.2021
- Always looking for opportunities to serve customers and assist other employees
- Prepared food items including salads, sandwiches, and desserts
- Balanced payments and receipts in cash registers
- Cleaned tables, removed dirty dishes, and replaced table linens
Valet Driver
Vip Valet
Montreal, Quebec
01.2017 - 10.2017
- Dealt with a variety of clientele
- Worked at various locations
- Perform, drive, park and provide great customer experience and ability to work effectively under pressure
Education
JMSB BCom Management - Business Management
Concordia University
08-2024
Social Science -
Vanier College
12.2020
Skills
- Sales Techniques: Up-selling
- Customer Relationship Management
- Strong verbal and written communication
- Multitasking and time management
- Negotiation and Conflict Resolution
- Problem solving
- Team collaboration
- Active listening
- Property manager
Languages
- English
- French
- Tamil
Timeline
Head Waiter
La Bella Italiana
05.2021 - 03.2024
Busboy, cashier, cater and waiter
Cafe Milano
11.2018 - 02.2021
Property Manager & Handy Man
Independent Contractor
02.2018 - Current
Valet Driver
Vip Valet
01.2017 - 10.2017
JMSB BCom Management - Business Management
Concordia University
Social Science -
Vanier College
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