Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

THARUN REDDY MUSUKU

London,ON

Summary

Reliable Dental Assistant with 4 years of experience efficiently handling administrative tasks and assisting chairside with dental procedures. Expert in assisting with-hand procedures, setting up exam rooms, taking dental radiographs, and preparing materials for impressions or restorations. Team-focused with commitment to providing exceptional care to all patients.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

A&W
11.2022 - Current
  • Provided exceptional customer service by greeting guests, taking orders, and ensuring a pleasant dining experience.
  • Resolved customer complaints and concerns in a timely and efficient manner, resulting in a high level of customer satisfaction.
  • Managed reservations and seating arrangements to optimize restaurant capacity and enhance overall efficiency.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of orders to customers.
  • Promoted daily specials and upsold menu items to increase revenue.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Dental Assistant

SMILE DENTAL AVENUE
10.2018 - 08.2021


  • Demonstrates a commitment to patient health by efficiently managing front desk operations, scheduling appointments, and ensuring a seamless patient experience.
  • Coordinates and confirms appointments, addresses patient inquiries, and maintains accurate patient records with attention to detail.
  • Processes insurance claims, verifies coverage, and handles financial transactions with a focus on transparency and patient satisfaction.
  • Collaborates with dental professionals to ensure coordinated patient care and treatment plans.
  • Embraces the practice's philosophy of prioritizing patient well-being and contributing to a positive team environment.

Internship

GOVERNMENT DENTAL COLLEGE AND HOSPITAL
11.2019 - 10.2020
  • Assisted in patient examinations, including taking medical histories and updating records.
  • Participated in treatment planning discussions with senior dental professionals.
  • Performed basic dental procedures under supervision, such as cleanings and fluoride applications.
  • Assisted in the sterilization and preparation of dental instruments and equipment.
  • Engaged in patient education regarding oral hygiene practices and post-treatment care.

Volunteer

Govt. Dental College & Hospital
10.2019 - 10.2021
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Organized and participated in various dental camps to create awareness and performed various dental treatments

Education

Graduate Certificate - Health Care Administration Management

Fanshawe College
London, ON
04.2023

Bachelor of Dental Surgery(BDS) - Dental Sciences

Dr NTR University of Health Sciences
10.2021

Skills

  • Strong organizational and multitasking abilities with attention to detail
  • Excellent communication and interpersonal skills
  • Knowledgeable in insurance verification and claims processing
  • Exceptional with dental terminology and procedures
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook,Powerpoint)
  • Excellent Accuro EMR experience
  • Data EntryProficient in dental office management software (eg, Dentrix)
  • Scheduling

Languages

English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual

Timeline

Customer Service Representative

A&W
11.2022 - Current

Internship

GOVERNMENT DENTAL COLLEGE AND HOSPITAL
11.2019 - 10.2020

Volunteer

Govt. Dental College & Hospital
10.2019 - 10.2021

Dental Assistant

SMILE DENTAL AVENUE
10.2018 - 08.2021

Graduate Certificate - Health Care Administration Management

Fanshawe College

Bachelor of Dental Surgery(BDS) - Dental Sciences

Dr NTR University of Health Sciences
THARUN REDDY MUSUKU