THARUN REDDY MUSUKU
London,ON
Summary
Reliable Dental Assistant with 4 years of experience efficiently handling administrative tasks and assisting chairside with dental procedures. Expert in assisting with-hand procedures, setting up exam rooms, taking dental radiographs, and preparing materials for impressions or restorations. Team-focused with commitment to providing exceptional care to all patients.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
A&W
11.2022 - Current
- Provided exceptional customer service by greeting guests, taking orders, and ensuring a pleasant dining experience.
- Resolved customer complaints and concerns in a timely and efficient manner, resulting in a high level of customer satisfaction.
- Managed reservations and seating arrangements to optimize restaurant capacity and enhance overall efficiency.
- Collaborated with kitchen staff to ensure accurate and timely delivery of orders to customers.
- Promoted daily specials and upsold menu items to increase revenue.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Dental Assistant
SMILE DENTAL AVENUE
10.2018 - 08.2021
- Demonstrates a commitment to patient health by efficiently managing front desk operations, scheduling appointments, and ensuring a seamless patient experience.
- Coordinates and confirms appointments, addresses patient inquiries, and maintains accurate patient records with attention to detail.
- Processes insurance claims, verifies coverage, and handles financial transactions with a focus on transparency and patient satisfaction.
- Collaborates with dental professionals to ensure coordinated patient care and treatment plans.
- Embraces the practice's philosophy of prioritizing patient well-being and contributing to a positive team environment.
Internship
GOVERNMENT DENTAL COLLEGE AND HOSPITAL
11.2019 - 10.2020
- Assisted in patient examinations, including taking medical histories and updating records.
- Participated in treatment planning discussions with senior dental professionals.
- Performed basic dental procedures under supervision, such as cleanings and fluoride applications.
- Assisted in the sterilization and preparation of dental instruments and equipment.
- Engaged in patient education regarding oral hygiene practices and post-treatment care.
Volunteer
Govt. Dental College & Hospital
10.2019 - 10.2021
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Organized and participated in various dental camps to create awareness and performed various dental treatments
Education
Graduate Certificate - Health Care Administration Management
Fanshawe College
London, ON04.2023
Bachelor of Dental Surgery(BDS) - Dental Sciences
Dr NTR University of Health Sciences
10.2021
Skills
- Strong organizational and multitasking abilities with attention to detail
- Excellent communication and interpersonal skills
- Knowledgeable in insurance verification and claims processing
- Exceptional with dental terminology and procedures
- Proficient in Microsoft Office Suite (Word, Excel, Outlook,Powerpoint)
- Excellent Accuro EMR experience
- Data EntryProficient in dental office management software (eg, Dentrix)
- Scheduling
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
Customer Service Representative
A&W
11.2022 - Current
Internship
GOVERNMENT DENTAL COLLEGE AND HOSPITAL
11.2019 - 10.2020
Volunteer
Govt. Dental College & Hospital
10.2019 - 10.2021
Dental Assistant
SMILE DENTAL AVENUE
10.2018 - 08.2021
Graduate Certificate - Health Care Administration Management
Fanshawe College
Bachelor of Dental Surgery(BDS) - Dental Sciences
Dr NTR University of Health Sciences
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