Summary
Overview
Work History
Education
Skills
Certification
Key Competencies
Timeline
Generic

THARINDU WICKRAMASURIYA

Woodstock

Summary

Experienced IT Systems Analyst with a strong background in clinical systems as Medical Laboratory Tech seeking an opportunity working as system analyst position (Job Id:106663). Adept at troubleshooting, user training, EHR systems, and ensuring smooth day-to-day operations in healthcare environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Medical Laboratory Tech (Regular Part Time)

London Health Sciences, Microbiology
10.2022 - Current
  • Receiving, logging in and proceeding Microbiology samples.
  • Running standard controls, ensuring equipment (Kiestra) functioning properly to proceed with samples.
  • Troubleshoot the total automation when necessary.
  • Proficiency in Cerner, Epic, Lab lion and Meditech LIS

Medical Laboratory Tech (Full Time)

Trillium Health Partners, Pathology
12.2016 - 09.2022
  • Receiving, logging in and proceeding with Pathology samples.
  • Proficiency working in IHC, Special Stain and Lymphoma Protocol.
  • Involved in implementation of EPIC LIS system.
  • Key user of the EPIC, LABLION systems.
  • Evaluate and create reports for beaker module in EPIC system with analyzing the day-to-day operations.

Clinical Systems Analyst

Asiri Lanka Hospital, Sri Lanka
01.2010 - 07.2014
  • Provided Tier 2 support for clinical applications including RIS, PACS, and EHR systems.
  • Collaborated with Laboratory and IT teams to resolve system issues, manage updates, and enhance user workflows.
  • Assisted with the integration of Laboratory software including imaging software with electronic medical records (EMR).
  • Conducted one on one training for new clinicians and administrative users.

IT Support Specialist – Healthcare Systems

Nawaloka Hospital, Sri Lanka
02.2007 - 12.2009
  • Delivered end-user support for hospital-based clinical systems, focusing on imaging and scheduling tools.
  • Maintained system documentation, helped deploy upgrades, and collaborated with vendors on troubleshooting escalations.
  • Ensured HIPAA compliance across systems and access protocols.
  • Supported downtime procedures and business continuity planning.

Education

Medical Laboratory Tech -

Medix College
01.2016

Masters - Sports Sciences

University of Peradeniya
01.2011

Bachelor of Science (Hons) - Information Systems

APIIT University of Malaysia
01.2006

Skills

  • Systems: PACS (GE, Philips, Fuji), EHR (Epic, Cerner)
  • Tools: Microsoft 365, Microsoft Office Suite, Power BI, ServiceNow, SolarWinds
  • Security: Data integrity, information privacy, healthcare IT compliance
  • OS: Windows, MacOS, basic Linux
  • Processes: Change Management, ITIL, SDLC, Agile
  • Other: VPN/remote access tools, printer & scanner support, Citrix

Certification

  • OSMT Certified MLA
  • Epic Systems Support
  • CPR Level C (Redcross, Canada)

Key Competencies

  • Strong process-centric thinker with a customer-first mindset
  • Advanced problem-solving and diagnostic skills
  • Commitment to patient and family-centered care
  • Upholds privacy, integrity, and safety standards in healthcare IT.
  • Reliable and professional with a consistent attendance record
  • Clinical Workflow Understanding
  • Troubleshooting & Root Cause Analysis
  • System Implementation Support
  • Strong Communication & Training Skills

Timeline

Medical Laboratory Tech (Regular Part Time)

London Health Sciences, Microbiology
10.2022 - Current

Medical Laboratory Tech (Full Time)

Trillium Health Partners, Pathology
12.2016 - 09.2022

Clinical Systems Analyst

Asiri Lanka Hospital, Sri Lanka
01.2010 - 07.2014

IT Support Specialist – Healthcare Systems

Nawaloka Hospital, Sri Lanka
02.2007 - 12.2009

Masters - Sports Sciences

University of Peradeniya

Bachelor of Science (Hons) - Information Systems

APIIT University of Malaysia

Medical Laboratory Tech -

Medix College

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