Tam Tran
Oakland
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my expertise in safety procedures and client communication at 68 Auto Details to elevate service quality. My background spans automotive detailing to traffic control, emphasizing teamwork and problem-solving to achieve notable efficiency improvements.
Overview
12
12
years of professional experience
Work History
Automotive Window Tinter
68 Auto Details
04.2021 - Current
- Ensured compliance with local laws and regulations by staying informed on changes in tinting guidelines and restrictions.
- Achieved consistent quality results by accurately measuring and cutting tint film to fit various vehicle windows.
- Improved customer satisfaction by providing timely and accurate automotive window tinting services.
- Stayed up-to-date on industry trends and best practices, attending training sessions and workshops to enhance professional expertise in automotive window tinting techniques.
- Increased overall client satisfaction, maintaining a clean work environment during each tinting project.
Small Business Owner
Cafe Ngay
01.2017 - 01.2020
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Traffic Controller
Road Safety Inc.
01.2014 - 05.2015
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
Traffic Controller
Cal-Safety Inc.
03.2012 - 12.2013
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
Education
High School Diploma -
Osborne High School
Santa Clara, CA12.1998
Skills
- Glass cleaning
- Workshop Organization
- Safety Procedures
- Client Communication
- Customer Consultation
- Safety Regulations
- Car detailing
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Reliability
- Excellent Communication
- Active Listening
Languages
Vietnamese
Native or Bilingual
Timeline
Automotive Window Tinter
68 Auto Details
04.2021 - Current
Small Business Owner
Cafe Ngay
01.2017 - 01.2020
Traffic Controller
Road Safety Inc.
01.2014 - 05.2015
Traffic Controller
Cal-Safety Inc.
03.2012 - 12.2013
High School Diploma -
Osborne High School
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