Diveya Shatheesan
Brampton,ON
Summary
High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Energetic server talented in fostering repeat business through advanced interpersonal skills. Recognized for physical coordination and strong memory. Motivated High School, dance student with great communication and critical thinking abilities. Successful at approaching and solving various problems with practical solutions. Team-oriented and ready to learn. Collaborative Intern offering strong analytical and problem-solving abilities with high attention to detail. Well-versed in creating PowerPoint presentations and updating databases. Diplomatic and tactful with professionals and non-professionals at various levels.
Overview
5
5
years of professional experience
Work History
Intern
K2B Dance
05.2019 - Current
- Trained, exercised and attended dance classes to maintain high levels of technical proficiency, physical stamina and physical fitness.
- Learned choreography quickly and adapted to changes in choreography seamlessly by maintaining physical and mental flexibility.
- Built and cultivated lasting professional relationships with other dancers, choreographers and performers by attending social events and maintaining communication.
- Identified current dance trends and innovations to stay updated and learn new moves.
Server
Sienna Senior Living
06.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Eggsmart
09.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
Volunteer
Sienna
07.2022 - 07.2022
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Set up tables and counters to prepare dining and serving areas.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
Fletchers Meadow Secondary School
Skills
- Verbal and Written Communication
- Self-Motivated
- Fast Learner
- Teamwork and Collaboration
- Telephone Etiquette
- Team Collaboration
- Multitasking and Organization
- Creative and Resourceful
- Project Management
- Public Speaking
- Experience in Leadership
- Table Setting Arrangements
- Cool Under Pressure
- Conflict and Complaint Resolution
- Dining Room Cleaning and Upkeep
- Warm and Friendly
- Team Player
Languages
English
Native/ Bilingual
Tamil
Full Professional
Timeline
Server
Sienna Senior Living
06.2023 - 09.2023
Cashier
Eggsmart
09.2022 - 04.2023
Volunteer
Sienna
07.2022 - 07.2022
Intern
K2B Dance
05.2019 - Current
High School Diploma -
Fletchers Meadow Secondary School