Thant Riti Thaw
San Francisco
Summary
Customer-focused and dependable team member with experience as a server and front-of-house staff. Skilled in handling high-volume service, cash transactions, and guest relations. Committed to delivering efficient and friendly service.
Overview
2
2
years of professional experience
1
1
Language
Work History
Server
Seoul Garden
2026.04 - Current
- Delivered exceptional service in a high-volume Korean BBQ restaurant.
- Guided guests through the menu and Korean BBQ dining experience.
- Changed tabletop grills, reset tables, and maintained a clean dining environment.
- Restocked service stations and supported efficient restaurant operations.
- Collaborated with kitchen and front-of-house staff to ensure seamless service delivery.
Server
Viet Time
2026.03 - Current
- Delivered friendly and efficient service in a fast-paced restaurant environment.
- Handle cash transactions accurately, ensuring smooth and efficient payment processes.
- Maintain cleanliness and organization of dining area to enhance customer experience.
- Collaborate with kitchen staff to ensure timely food delivery to customers.
Airline Customer Service Agent
Hallmark Aviation (China Airlines)
2025.10 - 2026.02
- Assisted passengers with check-in procedures and baggage handling for smooth travel experiences.
- Responded to customer inquiries, providing accurate information on flight schedules and policies.
- Collaborated with team members to resolve passenger issues efficiently, enhancing service quality.
- Utilized airline reservation systems to manage bookings and process ticket changes effectively.
Front of House Employee
Modak Korean Chicken
2024.05 - 2025.10
- Accurately processed orders using point-of-sale system, ensuring timely and correct delivery of food and beverages.
- Assisted in training new staff on menu items, service protocols, and operational procedures.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
Event Organizer
Burmese Student Society Club
2025.08 - 2025.12
- Planned and coordinated with student events and cultural activities at the City College of San Francisco
- Managed event logistics, including setup, scheduling, and materials
- Communicated with team members and attendees to ensure smooth execution
- Assisted in promoting events through outreach and social media
Education
Associate of Science - Biology
City College of San Francisco
San Francisco, CA2028-08
Skills
- Customer service & guest engagement
- Cash handling & payment processing
- Work ethic
- Order accuracy
- Teamwork and communication
- Multitasking in fast-paced environments
Languages
English and Burmese
Timeline
Server
Seoul Garden
2026.04 - Current
Server
Viet Time
2026.03 - Current
Airline Customer Service Agent
Hallmark Aviation (China Airlines)
2025.10 - 2026.02
Event Organizer
Burmese Student Society Club
2025.08 - 2025.12
Front of House Employee
Modak Korean Chicken
2024.05 - 2025.10
Associate of Science - Biology
City College of San Francisco