Thant Kyi Thu
Pasadena
Summary
Dynamic professional with expertise in data analytics and interpersonal skills, honed at Unicity International Inc. Successfully enhanced service levels and client satisfaction by 20% through strategic market analysis and customer feedback evaluation. Adept at operations management and quality assurance, driving continuous improvement and resource optimization. Proven track record in fostering client relationships and achieving business objectives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Business Associate
Unicity International Inc.
01.2025 - Current
- Verified work aligned with service levels agreed and client requirements.
- Researched, analyzed, and projected market data for potential markets.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
Front Desk Receptionist
Beauty Swe MD, INC
05.2025 - 09.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
Associate of Science - Computer Science
Pasadena City College
Pasadena, California, CA09-2026
Skills
- Operations management
- Data analytics
- Resource allocation
- Quality assurance
- Interpersonal skills
Certification
Certificate of Achievement - California Food Handler (ServSafe)
Languages
English
Full Professional
Timeline
Front Desk Receptionist
Beauty Swe MD, INC
05.2025 - 09.2025
Business Associate
Unicity International Inc.
01.2025 - Current
Associate of Science - Computer Science
Pasadena City College