THANSEEH SADIKH
Mississauga,ON
Summary
Seasoned Operations Manager and talented leader with 3 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
HMSHost Terminal Services
02.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures. Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports. Lowered the inventory cost from 38% to 29% over a period of 5 months meeting the company targets.
General Manager in Training
Soul Foods
05.2022 - 02.2023
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Monitored progress by establishing plans, budgets and measuring results.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented successful business strategies to increase revenue and target new markets.
Brand Leader
ONroute
07.2021 - 01.2022
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Conducted interviews with participants to assess eligibility.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
Lead Associate
Hudson's Bay
09.2018 - 06.2021
- Provided every customer with professional and polite support for sales and service needs.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Followed company protocol in providing exceptional services to deliver a pleasant shopping experience.
- Followed all company policies, rules, and procedures to promote company goals and ensure safety.
Education
Postgraduate in Diploma - Supply Chain, Logistics and Supply Chain Management
Fanshawe College
London, ON2020
Postgraduate In Diploma - Marketing Management, Marketing Management And Research
Fanshawe College
London, ON2019
Bachelor of Arts - Business Administration
Kannur University
2018
Skills
- Administrator leadership
- Revenue Forecasting
- Budget Control
- Digital marketing
- Marketing strategy
- Business Planning
- Microsoft Office
- Upbeat and Positive Personality
- Hiring and Onboarding
- P&L Management
- Performance Evaluation and Monitoring
- Customer Service Management
Certification
Google Analytics Individual Qualification
Google Ads Search Certification
Languages
English
Native or Bilingual
Timeline
Operations Manager
HMSHost Terminal Services
02.2023 - Current
General Manager in Training
Soul Foods
05.2022 - 02.2023
Brand Leader
ONroute
07.2021 - 01.2022
Lead Associate
Hudson's Bay
09.2018 - 06.2021
Postgraduate in Diploma - Supply Chain, Logistics and Supply Chain Management
Fanshawe College
Postgraduate In Diploma - Marketing Management, Marketing Management And Research
Fanshawe College
Bachelor of Arts - Business Administration
Kannur University
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