Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic

THANSEEH SADIKH

Mississauga,ON

Summary

Seasoned Operations Manager and talented leader with 3 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operations Manager

HMSHost Terminal Services
02.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures. Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports. Lowered the inventory cost from 38% to 29% over a period of 5 months meeting the company targets.

General Manager in Training

Soul Foods
05.2022 - 02.2023
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Implemented successful business strategies to increase revenue and target new markets.

Brand Leader

ONroute
07.2021 - 01.2022
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Conducted interviews with participants to assess eligibility.
  • Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.

Lead Associate

Hudson's Bay
09.2018 - 06.2021
  • Provided every customer with professional and polite support for sales and service needs.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Followed company protocol in providing exceptional services to deliver a pleasant shopping experience.
  • Followed all company policies, rules, and procedures to promote company goals and ensure safety.

Education

Postgraduate in Diploma - Supply Chain, Logistics and Supply Chain Management

Fanshawe College
London, ON
2020

Postgraduate In Diploma - Marketing Management, Marketing Management And Research

Fanshawe College
London, ON
2019

Bachelor of Arts - Business Administration

Kannur University
2018

Skills

  • Administrator leadership
  • Revenue Forecasting
  • Budget Control
  • Digital marketing
  • Marketing strategy
  • Business Planning
  • Microsoft Office
  • Upbeat and Positive Personality
  • Hiring and Onboarding
  • P&L Management
  • Performance Evaluation and Monitoring
  • Customer Service Management

Certification

Google Analytics Individual Qualification

Google Ads Search Certification

Languages

English
Native or Bilingual

Timeline

Operations Manager

HMSHost Terminal Services
02.2023 - Current

General Manager in Training

Soul Foods
05.2022 - 02.2023

Brand Leader

ONroute
07.2021 - 01.2022

Lead Associate

Hudson's Bay
09.2018 - 06.2021

Postgraduate in Diploma - Supply Chain, Logistics and Supply Chain Management

Fanshawe College

Postgraduate In Diploma - Marketing Management, Marketing Management And Research

Fanshawe College

Bachelor of Arts - Business Administration

Kannur University
THANSEEH SADIKH