ThankGod Isaac
London,Ontario
Work Preference
Summary
Results-driven Inside Sales Representative with a strong focus on customer relationship management and technical support. Proven ability to resolve inquiries efficiently and develop functional solutions that drive cost savings and enhance customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inside Technical Sales Representative
London Pump Supply
London, Ontario
09.2025 - Current
- Identified needs of customers promptly and efficiently.
- Delivered exceptional service and attention to customers during face-to-face and phone interactions.
- Conducted follow-ups with customers to ensure satisfaction and resolve issues related to estimates, quotations, and back orders.
- Purchased product to fill customer orders, following up with suppliers to keep customer commitments.
- Developed functional solutions to problems, resulting in cost savings.
Inside Sales Representative
Iconix Waterworks
London, ON
07.2022 - 09.2025
- Resolved customer inquiries promptly to enhance overall service experience.
- Provided customers with product information, pricing and availability.
- Consulted with customers to aid selection and purchase of products that met needs.
- Processed customer orders, including order data entry
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Provided technical support and services to customers.
Shipper Receiver
Iconix Waterworks
Windsor, Ontario
02.2021 - 07.2022
- Prepared shipments according to customer specifications and company standards.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Coordinated with warehouse staff regarding inventory levels and product availability for shipment orders.
- Managed inventory levels and organized storage areas effectively.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Organized and cleaned work areas to promote efficiency and safety. and kept organized.
Education
Some College (No Degree) - Business Administration
Sheridan College
Mississauga, ON05-2020
Skills
- Sales techniques
- Product knowledge
- Customer relationship management
- Technical support
- Adaptability
- Problem solving
- Inventory management
- Adaptability
- ERP systems
Certification
- Inventory and warehouse management
- CPR/FIRST AID
Websites
Timeline
Inside Technical Sales Representative
London Pump Supply
09.2025 - Current
Inside Sales Representative
Iconix Waterworks
07.2022 - 09.2025
Shipper Receiver
Iconix Waterworks
02.2021 - 07.2022
Some College (No Degree) - Business Administration
Sheridan College