Rigoberto Ramos
San Diego,California
Summary
Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced [Software] proficiency and demonstrated skill managing and driving multiple projects with minimal supervision.
Overview
11
11
years of professional experience
Work History
Process Assistant L3
Amazon
04.2020 - Current
- Assist shift managers and area managers in day to day operations by coordinating with the associates.
- Be responsible for performing safety and QA audits throughout areas of warehouse to ensure the readiness for all shift operations.
- Make daily reports about potential improvements and errors that have occurred.
- Work on metrics to drive cost and quality over 10 months making SAN5 #1 on network of this metrics.
Server
Kappa sushi
11.2019 - 03.2020
- Highly drive performance on customer service, and management scallation, as well as fast pace work.
Server
Manna BBQ
11.2019 - 03.2020
- Ensure operational success by rotating between helping, servers, kitchen, cleaning and waiting staff.
- Oversee daily sales reports, labor cost and tips for servers and kitchen staff.
Server/Assistant Manager
Tokyo Sushi
10.2017 - 11.2019
- Ensure operational success by rotating between helping, servers, kitchen, cleaning and waiting staff.
- Quickly meditate and resolve problems that arise by communicating effectively between customers, employees, and management in order to ensure safe and smooth environment.
Cashier
Zion Market
04.2013 - 10.2017
- Lead cashier helping with scheduling and pricing on Items
Education
Associates -
Mesa College
San Diego, CA07.2020
Skills
- Microsoft office
- Adobe creative suite
- Excel
- Logistics
- Team development and coordination
Awards
- Amazon PA of the month, 3 times in a row.
- PA drive cost and quality on site by 60%
Timeline
Process Assistant L3
Amazon
04.2020 - Current
Server
Kappa sushi
11.2019 - 03.2020
Server
Manna BBQ
11.2019 - 03.2020
Server/Assistant Manager
Tokyo Sushi
10.2017 - 11.2019
Cashier
Zion Market
04.2013 - 10.2017
Associates -
Mesa College
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