Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thanh Binh Nguyen

Edmonton,AB

Summary

A highly motivated and customer-focused individual with over 9 years of experience in the service and retail industries, 3 years in Canada. Proven ability to deliver exceptional customer service, manage high workloads efficiently, and foster strong client relationships. A quick and adaptable learner, excelling in every position at the current workplace,while maintaining high standards of quality and service. Currently pursuing a Bachelor’s in Finance, with a strong work ethic and commitment to excellence, eager to bring my versatile skill set to a new professional opportunity.

Overview

11
11
years of professional experience

Work History

Line Worker and Server

Pho King
09.2021 - Current
  • Delivered outstanding customer service that helped boost the restaurant's review
  • Excel in managing high workloads during busy periods without compromising quality or service
  • Built strong customer relationships by providing attentive, personalized service and exceeding expectations
  • Ability to perform any tasks required efficiently, from serving, cooking, prepping, cleaning, etc.


Jewelry Sales Associate

Nhu Trinh Jewelry
01.2014 - Current
  • Delivered excellent customer services that helped build customer loyalty and retention.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Accurately handled cash and processed transactions, ensuring correct amounts and excellent customer satisfaction.
  • Developed strong rapport with customers and created a positive impression of the business

Note: This is my family business and I partake in this role whenever I go back to my home country

Product Packager

Btrust Supermarket
06.2021 - 09.2021
  • Operated and maintained packaging equipment
  • Working efficiently under stress, in a fast-paced environment
  • Verified packages met safety and security standards to reduce damage or errors in transit.
  • Followed safety protocols to prevent accidents and injuries.

Education

BBA - Finance

Northern Alberta Institute of Technology - NAIT
Edmonton, Canada
04.2025

Diploma - Finance

Northern Alberta Institute of Technology
Edmonton, Canada
04.2022

Skills

  • Customer Service
  • Quick Learner
  • Strong Work Ethic
  • Positive Attitude

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Line Worker and Server

Pho King
09.2021 - Current

Product Packager

Btrust Supermarket
06.2021 - 09.2021

Jewelry Sales Associate

Nhu Trinh Jewelry
01.2014 - Current

BBA - Finance

Northern Alberta Institute of Technology - NAIT

Diploma - Finance

Northern Alberta Institute of Technology
Thanh Binh Nguyen