THANH AN GIANG
Toronto,ON
Summary
- Friendly and reliable Cashier offering unmatched customer service and workplace focus.
- Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
- Good listening skills combined with attentive and detail-oriented nature.
- Currently Canadian Permanent Resident.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Gong Cha Ossington
01.2023 - 07.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Server
Toronto Pho
05.2022 - 09.2022
- Handled incoming customers with a welcoming attitude, set the table up and taking orders while explaining the menu items and appropriate options
- Created wide variety of hot and cold drinks with consistently positive customer satisfaction
- Maintained supply levels in counter and customer areas to meet typical demands
- Experienced in daily closing using POS and making daily sales report
Cashier
Koya Japan
11.2021 - 03.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Answered questions about store policies and addressed customer concerns
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Education
Bachelor of Arts - Accounting And Finance
York University
05.2026
Canadian High School Diploma -
Skills
- Customer Relations
- Cash Register Operation
- Work Task Prioritization
- Credits and Refunds
- Cooperative Attitude
- Feedback Acceptance
Certification
- IELTS 7.0
- Canadian High School Diploma
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Barista
Gong Cha Ossington
01.2023 - 07.2023
Server
Toronto Pho
05.2022 - 09.2022
Cashier
Koya Japan
11.2021 - 03.2022
Bachelor of Arts - Accounting And Finance
York University