Summary
Overview
Work History
Education
Skills
Certification
Timeline
Thandeka Sibanda

Thandeka Sibanda

Vancouver,British Columbia

Summary

Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Private Lab
Gaborone , Botswana
12.2021 - 05.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Used suggestive selling techniques to promote add-on sales.

Intern

Legae Academy
Gaborone, Botswana
01.2021 - 08.2022
  • Worked with team members to promote great customer service and pleasant work environment.
  • Attended and participated in meetings and brainstorming sessions with team members.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Handled incoming and outgoing supplies and packages and routed to appropriate personnel.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies to take advantage of new opportunities.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assessed company operations for compliance with safety standards.

Education

High School Diploma -

Legae Academy, Gaborone, BW
11.2021

Skills

  • Flexible Schedule
  • Fast Learner
  • Self-Motivated
  • Computer Skills
  • Dependable and Reliable
  • Teamwork and Collaboration
  • Billing and Coding
  • Multitasking and Organization
  • Attention to Detail
  • Strong Academic Record
  • Cash Handling
  • Customer Service
  • Complaint Resolution
  • Customer Relations
  • Cooperative Attitude

Certification

  • Licensed First Aid Attendant - 2023

Timeline

Cashier - Private Lab
12.2021 - 05.2022
Intern - Legae Academy
01.2021 - 08.2022
Legae Academy - High School Diploma,

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Thandeka Sibanda