Thamires Cristina De Moura Cost
Maple Ridge,BC
Summary
Dynamic Administrative Supervisor with a proven track record at IJUCI, enhancing office efficiency and team productivity by over 30%. Expert in records management and fostering customer relations, I excel in creating streamlined processes and promoting a collaborative work environment. My leadership and organizational skills ensure project success and staff development. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Court Of Justice
11.2020 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted judge, coworkers and staff members with special tasks on daily basis.
Camp Counselor
Club Getaway
05.2022 - 10.2022
- Worked at the office helping with selling the weekends packages, helping with the reservations, help with weddings and parties
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Administrative Supervisor
IJUCI
10.2019 - 08.2020
- Trained new employees on company policies, procedures, software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed a team of office staff, providing training and support to ensure smooth daily operations.
- Resolved conflicts between team members by addressing concerns and facilitating open communication channels.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted with recruitment efforts by screening resumes, scheduling interviews, and conducting reference checks for potential hires.
Education
Bachelor Of Laws - Marriage And Family Counseling
Universidade Estacio De Sá
Minas Gerais/BrazilBachelor Of Business Administration -
Universidade Estácio De Sá
Minas Gerais/Brazil08.2012
Skills
Records management
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Camp Counselor
Club Getaway
05.2022 - 10.2022
Administrative Assistant
Court Of Justice
11.2020 - 07.2024
Administrative Supervisor
IJUCI
10.2019 - 08.2020
Bachelor Of Laws - Marriage And Family Counseling
Universidade Estacio De Sá
Bachelor Of Business Administration -
Universidade Estácio De Sá
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