Thamires Cristina De Moura Cost
Maple Ridge,BC
Summary
Dynamic Administrative Supervisor with a proven track record at IJUCI, enhancing office efficiency and team productivity by over 30%. Expert in records management and fostering customer relations, I excel in creating streamlined processes and promoting a collaborative work environment. My leadership and organizational skills ensure project success and staff development. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Court Of Justice
Minas Gerais/ Brazil
11.2020 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted judge, coworkers and staff members with special tasks on daily basis.
Camp Counselor
Club Getaway
Kent, Connectcut/USA
05.2022 - 10.2022
- Worked at the office helping with selling the weekends packages, helping with the reservations, help with weddings and parties
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Administrative Supervisor
IJUCI
Belo Horizonte/MG/Brazil
10.2019 - 08.2020
- Trained new employees on company policies, procedures, software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed a team of office staff, providing training and support to ensure smooth daily operations.
- Resolved conflicts between team members by addressing concerns and facilitating open communication channels.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted with recruitment efforts by screening resumes, scheduling interviews, and conducting reference checks for potential hires.
Education
Bachelor Of Laws - Marriage And Family Counseling
Universidade Estacio De Sá
Minas Gerais/BrazilBachelor Of Business Administration -
Universidade Estácio De Sá
Minas Gerais/Brazil08.2012
Skills
Records management
Conference planning
Social media knowledge
Project planning
Supervising staff
Travel coordination
Business administration
Time management
Customer and client relations
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Camp Counselor
Club Getaway
05.2022 - 10.2022
Administrative Assistant
Court Of Justice
11.2020 - 07.2024
Administrative Supervisor
IJUCI
10.2019 - 08.2020
Bachelor Of Laws - Marriage And Family Counseling
Universidade Estacio De Sá
Bachelor Of Business Administration -
Universidade Estácio De Sá