Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Family Services Worker
The Salvation Army New Westminster Citadel
12.2017 - Current
Conducts initial intake assessments of client, determining immediate needs and supports needed;
Plan programs of assistance for clients including referral to agencies that provide financial assistance, legal aid, housing, medical treatment and other services;
Provides emergency assistance services (i.e housing, shelter, food, clothing, etc.) in accordance with policy;
Maintains confidentiality and keeps accurate client files and statistical records;
Assists in the organization, maintenance and general cleanliness of the Family Services Office, Food Bank, Meal Centre, etc.
Quality Control Documentation Technician
Techint Engenharia and Andrade Gutierrez
03.2011 - 11.2015
Obtained scanned records and uploaded them into the database; Produced monthly reports using advanced Excel spreadsheet functions; Organized forms; Added new material to file records and created new records; Analyzed and controlled file records; Located requested files on the database.
Telemarketer
Atento
11.2009 - 06.2010
Client attendant
Education
CETEB - BA
Skills
Languages: English and Portuguese
Adaptable learner
Computer knowledge: Office 365
Excellent time management
Highly organized
Quality focused
Highly observant and detail oriented
Volunteer Experience
The Salvation Army New Westminster Tri-Cities, February 2017, Present, Kitchen Supervisor; assist the Volunteer Coordinator in day to day assignments/programs., New Westminster, BC
Languages
English
Professional Working
Portuguese
Native or Bilingual
Timeline
Family Services Worker
The Salvation Army New Westminster Citadel
12.2017 - Current
Quality Control Documentation Technician
Techint Engenharia and Andrade Gutierrez
03.2011 - 11.2015
Telemarketer
Atento
11.2009 - 06.2010
CETEB - BA
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