Well-qualified Shipping Coordinator proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Coordinator
Yarlmetal Fabrications
Toronto, Ontario
02.2023 - Current
Streamlined shipping processes by implementing efficient organizational systems, reducing order processing time.
Enhanced receiving accuracy by closely monitoring incoming shipments and promptly reporting discrepancies.
Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
Managed daily shipment scheduling with carriers, optimizing transportation costs and delivery times for customers.
Collaborated with cross-functional teams to address any shipping or receiving issues, fostering strong working relationships.
Resolved customer inquiries regarding order status or discrepancies in a timely manner, maintaining high satisfaction rates.
Monitored and tracked shipments to determine timely delivery and minimize delays.
Generated end-of-day reports covering shipments.
Established strong relationships with carriers, enabling prompt resolution of any logistical challenges that arose during transit.
Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Negotiated competitive rates with carriers, reducing overall shipping costs for the company.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Logistics Coordinator
Kaiser Distributors PVT Ltd.
01.2018 - 07.2022
Enhanced supply chain efficiency by optimizing shipping schedules and routes.
Streamlined inventory management for reduced waste and improved cost control.
Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Implemented a warehouse organization system that increased storage capacity and accessibility.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Updated and maintained databases to track shipments and inventory.
Purchasing Officer
K Super- Supermarket
02.2015 - 12.2017
Enhanced supplier relationships by conducting regular performance evaluations and providing constructive feedback.
Evaluated potential suppliers based on their ability to meet delivery deadlines, product quality standards, and pricing competitiveness.
Reduced purchasing lead times through proactive communication with suppliers and close monitoring of order progress.
Developed a comprehensive vendor database, improving the selection process for better quality products and services.
Ensured accuracy of purchase orders, minimizing errors and delays in deliveries.
Collaborated with department heads to determine appropriate budgets for necessary purchases.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Organized purchasing files both physically and electronically for easy access during audits or reviews by management staff members.
Tracked delivery status of outstanding purchase orders, providing updates to relevant departments as needed.
Shipping Clerk
Trico International Cargo Malaysia
Kuala Lumpur, Kuala Lumpur
04.2013 - 11.2014
Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
Enhanced overall productivity by maintaining a well-organized and efficient work area.
Implemented innovative packaging solutions, minimizing product damage during transit.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Prepared detailed reports on shipping activities, providing valuable insights for management decision-making processes.
Education
Advanced Diploma - Purchasing And Logistics Management
Institute of Supply And Materials Management
Sri Lanka
01.2012
Skills
Shipping Documentation
Inventory Management
Shipment Verification
Safety Protocols
Order Processing
Supply Chain Knowledge
Material Handling
Logistics Coordination
Freight Scheduling
Quality Assurance
Records Management
Warehouse Operations
Languages
English
Full Professional
Sinhalese
Native or Bilingual
Certification
MS Office Diploma Course, Sorbonne Higher Education, Gampaha, Sri Lanka
Basic English Grammar Course, Panorama Institute of Higher Studies, Negombo, Sri Lanka
English Language Skill Builder Course, Panorama Institute of Higher Studies, Negombo, Sri Lanka
Timeline
Shipping and Receiving Coordinator
Yarlmetal Fabrications
02.2023 - Current
Logistics Coordinator
Kaiser Distributors PVT Ltd.
01.2018 - 07.2022
Purchasing Officer
K Super- Supermarket
02.2015 - 12.2017
Shipping Clerk
Trico International Cargo Malaysia
04.2013 - 11.2014
Advanced Diploma - Purchasing And Logistics Management