Summary
Overview
Work History
Education
Timeline
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Thalia Nicholson

Sherwood Park

Summary

While working as a scheduling coordinator, I was able to experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical, reliable and a leader that blends advanced organizational, technical and business skills. Works effectively with cross-functional teams in ensuring operational and service excellence. While working in the restaurant industry I was able to maintain and work through high paste scenarios, and to ensure I am well organized. I've also developed great customer service, and communication skills to ensure efficiency and productivity for the company.

Overview

2
2
years of professional experience

Work History

Scheduling Coordinator

Pure Orthodontics
11.2023 - 07.2024
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.

Expeditor

Canadian Brewhouse
08.2023 - 04.2024
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.

Line Cook

Local Public Eatery
03.2023 - 07.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Worked during a fast pace environments, while maintaining organizational skills.

Cashier

Xpress Car Wash
09.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Line Cook

Blaze Pizza
09.2022 - 10.2022
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Customer service, taking orders and ensuring a well maintained, organized environment.

Education

High School Diploma -

Ardrossan Jr Sr High School
Ardrossan, AB
06.2023

Timeline

Scheduling Coordinator

Pure Orthodontics
11.2023 - 07.2024

Expeditor

Canadian Brewhouse
08.2023 - 04.2024

Line Cook

Local Public Eatery
03.2023 - 07.2023

Cashier

Xpress Car Wash
09.2022 - 06.2023

Line Cook

Blaze Pizza
09.2022 - 10.2022

High School Diploma -

Ardrossan Jr Sr High School

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Thalia Nicholson