Thalia Melgar
Calgary,AB
Summary
Driven and detail-oriented professional with experience at Heritage Park Historical Village, excelling in exceptional customer service and cash handling. Demonstrated ability to enhance guest experiences through effective teamwork and hospitality service expertise, maintaining high cleanliness standards. Proven track record of multitasking and engaging customers, ensuring operational excellence and customer satisfaction. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Heritage Park Historical Village
2022.06 - 2023.09
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Service Worker
Little Lebanon
2019.05 - 2022.05
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
No Degree - Medical Aesthetics
Delmar College
Calgary, AB01.2024
High School Diploma -
Ernest Manning High School
Calgary, AB06.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
Languages
English
Full Professional
Certification
Pro serve
Certified Medical Aesthetician with honors
Timeline
Server
Heritage Park Historical Village
2022.06 - 2023.09
Food Service Worker
Little Lebanon
2019.05 - 2022.05
No Degree - Medical Aesthetics
Delmar College
High School Diploma -
Ernest Manning High School
Pro serve
Certified Medical Aesthetician with honors
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