Dedicated Customer Service professional with 5+ years of experience offering superior quality customer service. Committed to maintaining professional relationships to increase profitability and drive business results. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Thaison Desmoulin
London,Ontario
Summary
Overview
5
years of professional experience
Work History
Contact North | Contact Nord
STUDENT RECRUITMENT AND SERVICES REPRESENTATIVE
08.2022 - 05.2023
Job overview
- Aided application processes by gathering and communicating necessary documents and transcripts
- Encouraged students going through difficult times, helping them persevere and be ready for later educational and personal challenges
- Managed and offered clerical support to over 60+ active students
- Helped to maintain organized filing systems for digital records
- Promoted products and services to public with coordinated marketing campaigns
- Helped team complete assignments to meet goals.
- Advocated for students to access available resources
Cavana Incorporated
SPA AND SALON RECEPTIONIST
10.2018 - 03.2020
Job overview
- Developed relationships with guests to meet client needs and encourage repeat service
- Introduced new beauty products to consumers by informing clients about use and benefits
- Enforced spa policies, following company procedures at all times
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Listened closely to customer complaints and responded appropriately to issues.
- Updated customer records and maintained accurate client information.
Education
Twin Lakes Secondary SchoolOrillia, Ontario
HIGH SCHOOL DIPLOMA from Cosmetology Studies
2017
University Overview
Skills
- Appointment Scheduling and Management
- Positive attitude and Energetic
- Multitasking and Prioritization
- Team Collaboration
- Reliable and Punctual
- Multi-Line Phone System
- Customer Complaint Resolution
- Planning
- Email correspondence
- Client relationship management
References
References
References available upon requestTimeline
STUDENT RECRUITMENT AND SERVICES REPRESENTATIVE
Contact North | Contact Nord
08.2022 - 05.2023
SPA AND SALON RECEPTIONIST
Cavana Incorporated
10.2018 - 03.2020
Twin Lakes Secondary School
HIGH SCHOOL DIPLOMA from Cosmetology Studies
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