Thai Lam Nguyen
Sacramento
Summary
Skilled in multitasking and team collaboration, I thrive at Panda Express by enhancing kitchen efficiency and customer satisfaction. Leveraging a strong background in the hospitality industry, I worked alongside with management on operational improvements and training new hires, significantly contributing to a seamless dining experience.
My approach combines rigorous organization with a commitment to quality service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Waiter
Hoa Viet Restaurant
09.2017 - 06.2019
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
Kitchen Helper
Panda Express
06.2019 - 08.2020
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Cook
Panda Express
08.2020 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
AS - Business And Administration
Cosumnes River College
Sacramento, CASkills
- Multitasking and organization
- Hospitality and service industry background
- New hire training
- Operations management
- Time management
- Team collaboration
Certification
Servsafe for Manager
Food handler card
High school diploma
Languages
English
Professional Working
Vietnamese
Limited Working
Timeline
Cook
Panda Express
08.2020 - Current
Kitchen Helper
Panda Express
06.2019 - 08.2020
Food Waiter
Hoa Viet Restaurant
09.2017 - 06.2019
Servsafe for Manager
Food handler card
High school diploma
AS - Business And Administration
Cosumnes River College
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