Thai Hai Van Hoang
Richmond,BC
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
Food Courier
Fantuan Delivery
07.2022 - Current
- Provided exceptional customer service through courteous and professional interactions.
- Handled delicate packages, ensuring food quality upon delivery.
- Adapted to changing conditions, displaying strong problem-solving skills.
- Received customer praise for reliability and dedication.
- Contributed to community by offering doorstep food deliveries.
Retail Sales Associate
Paradies Lagardere
08.2019 - 06.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations
- Helped customers complete purchases, locate items, and join reward programs
Education
High School Diploma -
Eric Hamber Secondary School
Vancouver, BC06.2019
Associate of Science - Software Engineering
Kwantlen Polytechnic University
Richmond, BCSkills
- Time Management Skills
- Customer Service Excellence
- Verbal and Written Communication
- Money Handling
- Customer Service
Timeline
Food Courier
Fantuan Delivery
07.2022 - Current
Retail Sales Associate
Paradies Lagardere
08.2019 - 06.2021
High School Diploma -
Eric Hamber Secondary School
Associate of Science - Software Engineering
Kwantlen Polytechnic University
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