Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thai Duy Roan

Montréal,QC

Summary

  • Hard-working and focused on achieving goals, with extensive training in teamwork skills. Enthusiastic and reliable, dedicated to providing excellent customer service with a smile. Committed to exceeding customer and team expectations, contributing to organizational success through proactive engagement and a focus on quality outcomes.

Overview

4
4
years of professional experience

Work History

Sales Associate

Otaku Yuki Shop
Ho Chi Minh
05.2020 - 06.2022
  • Introduced products and provided advice on prices, brands, and types to customers.
  • Conducted product quantity and quality checks.
  • Participated in store-related events, such as Comic Festival and Otakuthon, serving both as a seller and an organizer.
  • Enhanced customer engagement by organizing in-store displays and promotional activities on social media for manga and figure enthusiasts.

Barista

Cay Mit Coffee
Ho Chi Minh
03.2018 - 04.2019
  • Received orders and prepared drinks.
  • Welcomed customers and provided detailed information about products, or highlighted the store's unique selling points, to ensure customer satisfaction.
  • Organized and maintained the cleanliness of chairs, tables, and utensils.
  • Expertly managed beverage quality and service, quickly adapting to customer needs and preferences.

Education

DEC - Information Science

College Lasalle
Montreal, QC
10-2025

IELTS -

British Council
Ho Chi Minh City, Vietnam
08-2022

High School Diploma -

Saigon International College
Ho Chi Minh City, Vietnam
06-2022

Skills

  • Client Service
  • Multi-tasking strength
  • Product Promotions
  • Teamwork and Collaboration
  • Computer Skills
  • Fast Learner
  • Communication
  • Relationship Building

Languages

English
Native/ Bilingual
French
Limited
Vietnamese
Native/ Bilingual

Timeline

Sales Associate

Otaku Yuki Shop
05.2020 - 06.2022

Barista

Cay Mit Coffee
03.2018 - 04.2019

DEC - Information Science

College Lasalle

IELTS -

British Council

High School Diploma -

Saigon International College

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Thai Duy Roan