Thai Duy Roan
Montréal,QC
Summary
- Hard-working and focused on achieving goals, with extensive training in teamwork skills. Enthusiastic and reliable, dedicated to providing excellent customer service with a smile. Committed to exceeding customer and team expectations, contributing to organizational success through proactive engagement and a focus on quality outcomes.
Overview
4
4
years of professional experience
Work History
Sales Associate
Otaku Yuki Shop
Ho Chi Minh
05.2020 - 06.2022
- Introduced products and provided advice on prices, brands, and types to customers.
- Conducted product quantity and quality checks.
- Participated in store-related events, such as Comic Festival and Otakuthon, serving both as a seller and an organizer.
- Enhanced customer engagement by organizing in-store displays and promotional activities on social media for manga and figure enthusiasts.
Barista
Cay Mit Coffee
Ho Chi Minh
03.2018 - 04.2019
- Received orders and prepared drinks.
- Welcomed customers and provided detailed information about products, or highlighted the store's unique selling points, to ensure customer satisfaction.
- Organized and maintained the cleanliness of chairs, tables, and utensils.
- Expertly managed beverage quality and service, quickly adapting to customer needs and preferences.
Education
DEC - Information Science
College Lasalle
Montreal, QC10-2025
IELTS -
British Council
Ho Chi Minh City, Vietnam08-2022
High School Diploma -
Saigon International College
Ho Chi Minh City, Vietnam06-2022
Skills
- Client Service
- Multi-tasking strength
- Product Promotions
- Teamwork and Collaboration
- Computer Skills
- Fast Learner
- Communication
- Relationship Building
Languages
English
Native/ Bilingual
French
Limited
Vietnamese
Native/ Bilingual
Timeline
Sales Associate
Otaku Yuki Shop
05.2020 - 06.2022
Barista
Cay Mit Coffee
03.2018 - 04.2019
DEC - Information Science
College Lasalle
IELTS -
British Council
High School Diploma -
Saigon International College
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