Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thaarani Sakaravarthy

Toronto

Summary

Strong communication skills, both oral and written, to effectively interact with customers, teams, and stakeholders. Skilled in active listening, problem-solving, and handling large volumes of information with accuracy. Adept at managing tasks in fast-paced environments, prioritizing effectively under pressure. Extensive customer service experience, including conflict resolution, negotiation, and de-escalation tactics. Culturally sensitive, impartial, and skilled at building rapport. Self-motivated, highly organized, and able to work independently or lead teams while consistently meeting deadlines.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Sugar Rush
05.2023 - 01.2025
  • Respond to in-store inquiries from retail customers, guiding shoppers in locating and purchasing products according to individual needs
  • Receive and process all online orders in a timely manner
  • Responsible for ordering and stocking merchandise
  • Maintain communication with upper management with customer concerns and daily reports
  • Responsible for all cash and credit transactions
  • Manage cash and credit sales to balance with daily reports

Dispatcher

Atlas Waste Management
06.2021 - 06.2022
  • Receive and dispatch orders
  • Proactively address problems and suggest resolutions
  • Plan and oversee the route of field units to track delivery status of orders
  • Provide reports to upper management
  • Maintain consistent communication with field units about orders and traffic
  • Promote sales by reaching out to potential clients and negotiating services with current clients
  • Directed dispatching, routing, and tracking of fleet vehicles.

Education

Bachelor of Arts - Law and Society

York University
4700 Keele St
04-2026

Skills

  • Microsoft Office Suite
  • POS system
  • Social Media Proficiency
  • Software Proficiency
  • Proficient with Word
  • Proficient with PowerPoint
  • Proficient with Excel

Timeline

Customer Service Representative

Sugar Rush
05.2023 - 01.2025

Dispatcher

Atlas Waste Management
06.2021 - 06.2022

Bachelor of Arts - Law and Society

York University
Thaarani Sakaravarthy