Strong communication skills, both oral and written, to effectively interact with customers, teams, and stakeholders. Skilled in active listening, problem-solving, and handling large volumes of information with accuracy. Adept at managing tasks in fast-paced environments, prioritizing effectively under pressure. Extensive customer service experience, including conflict resolution, negotiation, and de-escalation tactics. Culturally sensitive, impartial, and skilled at building rapport. Self-motivated, highly organized, and able to work independently or lead teams while consistently meeting deadlines.