Todd Growse
St. Thomas
Summary
Dynamic Parts Associate at Rocky's Harley Davidson with a proven track record in customer relations and problem-solving. Successfully ensured service orders were accurate and complete, enhancing customer satisfaction. As a self-employed proprietor, I built a loyal client base through exceptional service and strong vendor relationships, consistently delivering top-quality auto detailing and glass installation.
Overview
19
19
years of professional experience
Work History
Parts Associate
Rocky's Harley Davidson
03.2016 - Current
- Take care of over the counter service and dealer installed options.
- Enuring Service orders are correct and complete.
- Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
Proprietor of Todd's Auto Spa
Self-employed
04.2006 - 03.2016
- Provided auto detailing and auto glass installation.
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Developed and managed relationships with vendors and suppliers.
- Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
Education
High School Diploma -
Central Elgin Collegiate Institute
St. Thomas06-2002
Skills
- Customer relations
- Problem-solving skills
- Team collaboration
- Self efficiency
- Product knowledge
Timeline
Parts Associate
Rocky's Harley Davidson
03.2016 - Current
Proprietor of Todd's Auto Spa
Self-employed
04.2006 - 03.2016
High School Diploma -
Central Elgin Collegiate Institute
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