Summary
Overview
Work History
Education
Skills
Timeline
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Tesha Gladwin

Middle Musquodoboit,NS

Summary

Environmental Services Worker looking to further widen my diverse cleaning experience, I feel this company will help me gain the knowledge and experience I need in the hope of becoming a funeral director in the future. I will be an excellent addition to you're business with my extensive history in cleaning and my professional experience as a security officer and my willingness to learn.

I look forward to hearing from you.

Overview

9
9
years of professional experience

Work History

Environmental Services Housekeeper

Nova Scotia Health Authority
03.2022 - Current
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Skilled at working independently and collaboratively in a team environment.

Housekeeper

Alt Hotel
10.2021 - 06.2022
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Verified cleanliness and organization of storage areas and carts.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Paid attention to detail while completing assignments.

Security Supervisor

Atlantic Gold
02.2020 - 07.2020
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.

Security Officer

Atlantic Gold
08.2017 - 02.2020
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Wrote detailed reports of all security breaches and investigations.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Checked and verified photo identification prior to granting facility access.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Issued access cards to authorized personnel to monitor access points.
  • Monitored CCTV cameras and alarm systems for security breaches.

Housekeeping Room Attendant

Hilton Garden Inn Hotel
01.2015 - 08.2017
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Changed bed linens and collected soiled linens for cleaning.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Sorted, laundered and put away various laundry items.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.

Education

High School Diploma -

Musquodoboit Rural High School
Middle Musquodoboit, NS
01.2015

Skills

  • Physical Stamina
  • Chemical Handling
  • Infection Control
  • Checklists and Recordkeeping
  • Reliable and Responsible
  • Legible report writing
  • Detail Oriented
  • Government security clearance
  • Keen observer
  • Critical Thinking

Timeline

Environmental Services Housekeeper

Nova Scotia Health Authority
03.2022 - Current

Housekeeper

Alt Hotel
10.2021 - 06.2022

Security Supervisor

Atlantic Gold
02.2020 - 07.2020

Security Officer

Atlantic Gold
08.2017 - 02.2020

Housekeeping Room Attendant

Hilton Garden Inn Hotel
01.2015 - 08.2017

High School Diploma -

Musquodoboit Rural High School
Tesha Gladwin