Tezra Player-Green
Los Angeles,CA
Summary
Highly professional and organized Healthcare individual with strong experience in managing and overseeing daily administrative functions and ensuring compliance. Possess strong leadership and team working skills along with the effective communication abilities, computer proficiency, and knowledge of medical terminology.
Overview
17
17
years of professional experience
Work History
Program Administrator
Charles R. Drew University Of Medicine And Science
01.2024 - Current
- Streamlined program processes by implementing efficient administrative procedures, resulting in improved workflow and resource allocation.
- Manages Residency Program operational activities and ensures residency program goals and objectives are accomplished.
- Consults with PD and advises on issues concerning resident selection, appointment, reappointment, and termination requirements and policies.
- Facilitated smooth communication between stakeholders by serving as a liaison between departments, promoting collaboration and information sharing.
- Acts as liaison with Medical Board of California to ensure residents' timely acquisition of the California medical license and DEA (Drug Enforcement Authorization).
- Completes purchasing and purchase requests for residency program and program personnel. Reviews monthly financial data, prepare and mark reimbursement vouchers, travel requests, capital requests, etc.
Program Administrator- Medical Library
Cedars Sinai Medical Center
06.2022 - 08.2023
- Process invoices for Medical Library online journals in timely manner.
- Managed and analyzed financial program budget.
- Knowledge and understanding of the organization, functions, policies, and procedures of the Department
- Familiarity with databases and other software programs and applications needed for program administration
- Appointed as Safety Officer for the Medical Library and attend monthly safety meetings to keep the team informed of safety procedures and campus updates
- Created evacuation plan procedure for the Medical Library in case of a campus emergency
- Maintain employee files per Joint Commission guidelines
- Work closely with Conference Room Services Department as support in answering inquiries for room requests.
Program Coordinator (Fellowship Coordinator)- Neurology
Cedars Sinai Medical Center
07.2021 - 05.2022
- Coordination of assigned training programs per their accreditation guidelines
- Provides administrative support for trainees
- Coordinates and organizes 9 1/2 programs logistics including curriculum, schedules, evaluation process, onboarding as well as maintenance of files and certifications for 9 1/2 fellowship programs
- Process invoices generate check requests, track payment, and fiscal activity such as processing reimbursements
- Conducted interviews for our fellowship programs such as gathering information from the ACGME and SF Match websites to create interview schedules and invitations for our faculty and applicants
- These interviews are done virtually on Zoom with breakout rooms
- Create PowerPoint slides for our ranking meetings for faculty to discuss potential applicants to fill the slots for our fellowship programs
- Involved in site visit preparations for our Clinical Neurophysiology Fellowship program
- Created templates for various correspondence such as declination letters and offer letters
- Responsibility in updating our fellowship program websites
- Responsible in sending out reminders to all faculty and other invitees’ calendars to attend meetings such as didactic lectures, journal clubs, and ranking meetings.
Sr. Administrative Assistant
Cedars Sinai Medical Center
05.2019 - 07.2021
- Process outside rotators from other institutions
- Process invoices generate check requests, track payment, and fiscal activity
- Enter and process Concur expense reports for house-staff physicians
- Responsible for updating and maintaining house-staff information in MSOW and New Innovations database
- Process Peoplesoft orders and order office supplies for GME office
- Oversee and budget meal card distribution of funds for house-staff physicians, and budget reconciliation
- Perform other projects as assigned by GME manager or Associate director
- Process residents and fellows Silverman and Rosenblatt loans.
Patient Service Representative II
Cedars Sinai Medical Center
01.2018 - 05.2019
- Support one physician and book appointments for new patients in the Liver/Hepatobiliary Department
- Request patient’s medical records before appointment with physician to review
- Trained as a Super-User in processing referrals
- Responsible for uploading imaging in Life Image on CS-Link
- Managed physician calendar and all administrative duties
- Coordinate travel and process reimbursements in Concur.
Staff Assistant II
Cedars Sinai Medical Center
01.2017 - 01.2018
- Demonstrate high level customer service skills
- Serves as an information/problem resource for patients and their families
- Triaging patients checking in for procedures of admitting
- Triaging telephone calls and providing information
- Able to proficiently navigate computer-based system for look up and providing patient/customer information.
Management Assistant II (Temporary Assignment)
Cedars Sinai Medical Center
10.2016 - 01.2017
- Manage and coordinate executive director’s calendar for meetings
- Process Service Center requests such as products or services for new and existing employees
- Prepare payroll inquiries and check requests
- Manage and coordinate various construction projects short-term or long-term
- Maintain employee files per Joint Commission guidelines
- Order office supplies
- Process travel and expense reimbursement for Executive Director
- Serves as liaison between group to which assigned and others within the same division, as appropriate
- Ensures clear communication regarding all administrative issues.
Care Assistant (Temporary assignment)
Cedars Sinai Medical Center
07.2016 - 09.2016
- Insurance verification functions
- Recover messages from the ISP Review Line
- Process taxi vouchers
- Assist Case Managers in coordinating patient care.
Management Assistant I (Temporary assignment)
Cedars Sinai Medical Center
03.2016 - 07.2016
- Proficient in CS link in retrieving pertinent information for a patient’s checklist
- Data Collection- Identifies 100 percent of metabolic and bariatric surgery patients for inclusion in the MBSAQIP (Metabolic and Bariatric Surgery Accreditation Quality Improvement Program) data registry
- Collects preoperative, intraoperative, 30-day postoperative, and long-term (six months and annual thereafter) follow-up data components for the program through the effective utilization of the hospital medical record systems and through a coordinated effort with individual surgeon office staff
- Responsible for the accurate, complete, and timely entry of data into the program’s database
- Work Effectively with Hospital and Individual Surgeon Office Staff
- Establishes effective working relationships with members of the hospital community, especially staff in the surgery, medicine, nursing, medical records, and information systems departments and individual bariatric surgeons’ offices whose support is necessary for the management and success of the program
- Clinical experience
- Answering incoming telephone calls
- Scheduling and authorization for appointments
- Patient check out and re-scheduling of follow-up appointments
- Insurance verification functions
- Chart/medical records preparation.
Risk Project Manager I
Kaiser Permanente
05.2013 - 10.2014
- Risk Management
- Proficient in risk management and patient safety leads as well provided technical leadership to projects
- Designed and implemented project plans identifying key issues, problems, performance metrics, and resources required in Micro-soft Excel and Word
- Synchronized Patient Safety events such as: HRST and Patient Safety University
- Performed audits such as: Briefing Prior to Induction and Stryker and managed product recall entries
- Operations
- Created formal PowerPoint presentations for various senior level audiences
- Facilitated the Patient Advisory Council and responsible for recording/editing minutes
- Organized the Good Catch/Near Miss Program and Ask Me 3 Initiatives
- Facilitated team meetings and implemented concise interdepartmental communication
- Managed director’s calendar and provided team guidance on performance and productivity issues
- Ordered and managed office supplies
- Acts as liaison between supervisor (and/or other senior department administrators) and their subordinates for communicating information, assignments, priorities, and special requests
- Researches and summarizes data for project and/or administrative reports and/or activities.
Affiliate Rotation Coordinator
Kaiser Permanente
05.2007 - 05.2013
- Graduate Medical Education Operations
- Created orientation packets for new hire Residents, Fellows, Medical Students, and observers
- Coordinated on-boarding processes for new hire Rotating Residents and Fellows
- Liaison and problem-solver for various departments such as Interventional Radiology, Maxillofacial, Pulmonary Critical Care and countless specialties
- Developed statistical and analytical Medicare financial reports bi-annually, proficiently using E
- Value
- Coordinated EPIC Health Connect training and incoming Residents and Fellows
- Reviewed special Ad-hoc reports for Administrative Manager regarding SOX audit
- Collected ECFMG certification for foreign students
- Researched Coordinator with on-boarding processes for Research Vol
- For six years
- Strong interpersonal skills with the ability to work effectively as part of the team
- Excellent verbal and written skills
- Generate monthly call schedules and create monthly meal care budgets
- Coordinates implementation of department policies and procedures.
Education
Master’s Degree - Health Administration
10.2015
Bachelor’s of Science - Health Administration Health Management
11.2013
Skills
- Windows operating systems: Word, Excel, PowerPoint, and Publisher
- EPIC Software
- Project planner
- Knowledge of ACGME
- Concur
- CS Service Center
- Knowledge of People Soft
- Working knowledge of New Innovations
- VSAS (Visiting Student Application System)
- MIDAS
- Problem solving
- Project management
- eRequester
Volunteer Experience
- Still I Rise from Cancer, Inc., Board Member, 05/2016, present, Help organize our cancer event for every October (Breast Cancer Month), “A Night of RnB, Save the Tatas.”, Creating, planning, and event timelines, development of communication, Coordinating post-event follow-ups and de-briefings., Reviews and approves signage, awards, host gifts, programs, and final lists, Responsible for the on-site venues with various vendors for all events, Coordinate and responsible for event logistics including catering, vendors, and other staff.
- LA Urban League Young Professionals, Co-Community Council Board, 05/2012, 05/2015, Organized beautification of local parks in the Los Angeles area., Organized cooking class at a community for the seniors., Supervised other volunteers, Assisted with the rest of our Young Professionals in organizing our event called “The Divine Nine”- An event that celebrated and awarded participants who gave back to the community., Volunteered in the Revlon Run-Walk and the Susan G. Komen Cancer walks.
Timeline
Program Administrator
Charles R. Drew University Of Medicine And Science
01.2024 - Current
Program Administrator- Medical Library
Cedars Sinai Medical Center
06.2022 - 08.2023
Program Coordinator (Fellowship Coordinator)- Neurology
Cedars Sinai Medical Center
07.2021 - 05.2022
Sr. Administrative Assistant
Cedars Sinai Medical Center
05.2019 - 07.2021
Patient Service Representative II
Cedars Sinai Medical Center
01.2018 - 05.2019
Staff Assistant II
Cedars Sinai Medical Center
01.2017 - 01.2018
Management Assistant II (Temporary Assignment)
Cedars Sinai Medical Center
10.2016 - 01.2017
Care Assistant (Temporary assignment)
Cedars Sinai Medical Center
07.2016 - 09.2016
Management Assistant I (Temporary assignment)
Cedars Sinai Medical Center
03.2016 - 07.2016
Risk Project Manager I
Kaiser Permanente
05.2013 - 10.2014
Affiliate Rotation Coordinator
Kaiser Permanente
05.2007 - 05.2013
Master’s Degree - Health Administration
Bachelor’s of Science - Health Administration Health Management
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