Tevon Gladden
Rancho Cucamonga
Summary
Dynamic security professional with a proven track record in overseeing safety protocols and leading security teams to maintain a secure environment. Expertise in coordinating with diverse staff to respond swiftly to incidents while adapting to changing situations. Recognized for reliability, strong communication skills, and a steadfast commitment to achieving security objectives. Proficient in risk assessment, conflict resolution, and the effective use of advanced security technology.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Asset Protection Associate
Best Buy DC
Ontario, CA
10.2025 - Current
- Analyzed incident reports to identify patterns and develop proactive measures against theft.
- Monitored surveillance systems to detect suspicious activities and respond promptly.
- Patrolled store departments to check for suspicious activities.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
Security Specialist
Target DC
Rialto, CA
09.2025 - Current
- Led security operations, ensuring adherence to safety protocols and company policies.
- Conducted risk assessments to identify vulnerabilities in facility security measures.
- Developed and implemented training programs for staff on emergency response procedures.
- Monitored surveillance systems, analyzing footage to detect suspicious activities.
Front Desk Agent
Hampton Inn By Hilton
Rancho Cucamonga, CA
02.2024 - Current
- Managed guest check-ins and check-outs efficiently, ensuring a smooth arrival experience.
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Coordinated with housekeeping staff to maintain cleanliness and readiness of guest rooms.
- Handled reservations using property management systems, enhancing booking accuracy and efficiency.
- Oversaw daily front desk operations, ensuring adherence to company standards and policies.
Security Supervisor
Hyatt Regency
Irvine, CA
02.2023 - 09.2025
- Conducted regular patrols of facility to detect and deter security threats.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Security Officer
Hyatt House Irvine
Hyatt House Irvine/John Wayne Airport
04.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Business Development Officer/Business Owner
Your CBD Store
Tustin/Brea/Escondido, CA
09.2019 - 04.2022
- Managed franchise stores
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Marketed the brand
- Enhanced customer experience and retention
- Developed promotional strategies and events
- Managed finances and inventory
- Supervised staff and ensured compliance with company standards.
Transportation Analyst
Niagara Bottling
Diamond Bar, CA
05.2016 - 09.2019
- Maintained up-to-date knowledge of industry trends, best practices, and regulatory changes affecting transportation operations, advising management accordingly.
- Developed comprehensive performance reports to guide management in making informed decisions.
- Negotiated favorable contracts with carriers, securing significant cost savings for the company.
- Developed training materials for department staff, promoting continuous learning and skill development among team members.
- Assisted in developing budgets for transportation activities, monitoring expenses closely to maintain financial control.
- Enhanced freight capacity utilization through effective load consolidation strategies.
- Optimized transportation routes by analyzing historical data and trends.
- Tracked orders and notified customers of status or potential delays.
Production Supervisor
Vesuvio Entertainment
Beverly Hills, CA
02.2015 - 04.2016
- Analyzed staffing requirements and ensured compliance with production schedules and budgets
- Coordinated equipment and process teams to maintain product quality
- Hired, trained, scheduled, and coached staff, conducted performance appraisals, and provided disciplinary actions
- Worked within budgetary guidelines
- Collaborated with Communications Department on Program Guides and social media promotion of events.
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Managed internal operational standards and productivity targets.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
Operations Manager
LKQ
Santa Fe Springs, CA
07.2010 - 02.2015
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Bachelor of Science - Business Management
University of Phoenix
06-2016
Skills
- Customer Service Experience
- Sales Experience
- Media & Public Relations
- Dispatching
- 3PL Warehouse Management
- Accounts Receivable
- Team Development
- Microsoft Office Suite (Outlook, Excel, Word)
- Human Resources Management
- Invoicing and PO Management
- Daily Cycle Counts of Inventory
- Safety & Compliance
- Metrics Tracking
- Brand Awareness
- Point of sale operation
- Executive Leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Safety and security regulations
- Report analysis
- Surveillance
- Policy enforcement
- Incident investigation
- Security planning
Certification
Security Guard Card
Timeline
Asset Protection Associate
Best Buy DC
10.2025 - Current
Security Specialist
Target DC
09.2025 - Current
Front Desk Agent
Hampton Inn By Hilton
02.2024 - Current
Security Supervisor
Hyatt Regency
02.2023 - 09.2025
Security Officer
Hyatt House Irvine
04.2022 - 02.2023
Business Development Officer/Business Owner
Your CBD Store
09.2019 - 04.2022
Transportation Analyst
Niagara Bottling
05.2016 - 09.2019
Production Supervisor
Vesuvio Entertainment
02.2015 - 04.2016
Operations Manager
LKQ
07.2010 - 02.2015
Bachelor of Science - Business Management
University of Phoenix