Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and promote property aesthetics and produce attractive, long-lasting displays. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Control Center Operator
Paladin Security Group
05.2022 - Current
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Monitored employee activities, confirming compliance with security regulations.
Contacted law enforcement in case of unauthorized persons, documents, and materials.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Monitored CCTV cameras and alarm systems for security breaches.
Home Renovator
Self Employed
06.2020 - 06.2022
Managed multiple projects, enforcing adherence to building codes and regulations.
Communicated regularly with clients to discuss progress and address any concerns.
Managed project timelines and resources to complete projects on schedule and budget.
Developed and implemented construction plans according to client specifications and expectations.
Obtained building and specialty permits from local jurisdictional agencies.
Oversaw effective disposal of construction waste and implemented programs to increase use of recycled materials.
Removed damaged drywall and plaster to prepare for new installations.
Moved and cleared debris from work sites to dispose of in designated areas.
Cut and hung drywall on walls and ceilings, taping and finishing joints and corners.
Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
Completed interior and exterior painting.
Installed trim and crown moulding.
Cut, measured and installed vinyl flooring.
Installed bathroom fixtures, including bath tub, vanity, and toilet.
Installed interior and exterior doors and hardware.
Installed several light and fan fixtures.
Used variety of hand and power tools to complete tasks.
Cleaned and maintained tools, equipment and worksites.
Cleared property of overgrowth and unwanted foliage.
Designed garden beds and walkways.
Maintained grounds by trimming, weeding, and general clean-up.
Sales Consultant
Moores Clothing for Men
01.2020 - 06.2022
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Maintained organized, presentable merchandise to drive continuous sales.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Fulfilled orders and sourced products to meet customer needs and delivery schedules.
Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
Retained consistent client base by conducting market research to develop brand strategy.
Applied knowledge of market and full range of innovative and unique products to meet customer needs.
Independent Host
Airbnb
04.2021 - 05.2022
Customized home in accordance with luxury and quality standards, continuously surpassing guest expectations.
Booked guests, and oversaw day-to-day operations.
Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, upgrades, and cleaning suites.
Addressed guest complaints and offered 24/7 assistance.
Owner/Operator
Revell Landscaping & Property Maintenance
01.2019 - 01.2020
Positively engaged with customers and maintained professional appearance as company representative.
Followed client specifications to replace damaged lawns, landscaping and irrigation systems.
Worked with customers to develop designer landscaping plans for various budgets.
Scheduled staff members for landscaping shifts, enabling adequate coverage for projects.
Loaded and unloaded landscaping materials onto vehicles and equipment for transport.
Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
Utilized power tools and landscaping machines to maintain outdoor areas.
Educated clients on proper care and maintenance of landscaping projects.
Cultivated and replanted trees and plants to maintain landscaping areas.
Operated landscaping equipment with focus on safety and machine longevity.
Planted flowers, shrubs, trees, landscaping and sod.
Security Professional
G4S Secure Solutions Canada Ltd
01.2012 - 01.2020
Experienced in fast-paced and high-stress environments
Provided safe work environment for staff, addressing confrontational patients, and/or visitors, in accordance with the Mental Health Act of Ontario.
Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Assessed ongoing risk factors and suggested improvements to senior management.
Guided periodic property safety inspections and oversaw remedial action for potential hazards.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Responded quickly to emergency situations to assess and deflect issues.
Interacted assertively but non-confrontationally with personnel and general public.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Education
General Business Program -
St. Lawrence College
Kingston, ON
04.2020
Skills
Effective communication
Interpersonal skills
Customer Service
Strong Work Ethic
Lawn and Grounds Maintenance
Landscaping Plans
Pruning and Hedging
Weeding and Edging
Experienced with power tools
Equipment Maintenance
Project Management
Responsible and Punctual
References Available
Upon request
Personal Information
Full G-Class Drivers License
Clean Police Record
Volunteer Experience
United Way, Fundraising and Awareness Event Planner, 2019-11-01, 2019-11-30, Successfully planned and managed a fundraising and awareness event for the United Way in support of the Sexual Assault Centre of Kingston.