TETYANA DYAKIV
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Prince Charles ERC
11.2023 - Current
- Welcome customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Support administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Assist internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Answer multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Sort and deliver mail and packages upon arrival to correct staff members and departments.
- Schedule Couriers and Music Equipment Bookings
School Office Clerk
Sisler High School
09.2022 - 10.2023
- Performed reception duties for school of 1700 students, greeted parents, visitors, determined needs and responded appropriately.
- Maintained daily attendance record of students in a school.
- Received phone calls on multi-line phone system and referred them to appropriate individuals.
- Processed incoming and outgoing materials such as email, correspondence, reports, letters and other forms of written communication.
- Maintained, managed and edited school website content with pertinent and informative articles for staff, parents and students.
- Performed inventory of instructional materials and school supplies.
- Monitored PA system.
- Provided library support.
School Office Clerk
Sargent Park School
02.2021 - 06.2022
- Performed clerical activities of a school to support Principals, Teachers and Administrative Staff in running the school successfully.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Regularly updated student contact information in the database system allowing for efficient communication with families.
- Processed student's accident reports in compliance with Divisional requirements.
- Requested and sent CUM files in accordance with Divisional Policy.
- Contributed to student enrollment growth by accurately processing registration documents and verifying information.
- Maintained daily attendance record of students in school.
- Helped to care for sick and injured students and administrated basic First Aid when required.
Education
Bachelor of Business Administration - Accounting And Finance
Academy of National Economics
Ukraine06.2001
Skills
- Proficient in Microsoft Office Word , Excel and Power Point with typing speed of 40wpm
- Experience with Mayet, Absence Management and Solar Winds
- Experience in a multiline phone system and office equipment
- Excellent communication and interpersonal skills with ability to adapt to any situation and cooperate with all members of team
- Ability to work as a team player as well as independently
- Strongly self-motivated, punctual, and follow directions accurately
- Ability to prioritize a large workload and independently complete a variety of secretarial duties
- Ability to work in a fast paced environment and work effectively under pressure to meet deadlines
- Value diversity, equity, inclusion, and accessibility
- Ability to maintain a high level of confidentiality
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Timeline
Front Desk Receptionist
Prince Charles ERC
11.2023 - Current
School Office Clerk
Sisler High School
09.2022 - 10.2023
School Office Clerk
Sargent Park School
02.2021 - 06.2022
Bachelor of Business Administration - Accounting And Finance
Academy of National Economics
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