Energetic Server with high personal appearance standards and excellent customer service skills. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banquet Server
Royal Glenora Club
04.2023 - Current
Carried out professional service with a smile, retaining a polite and friendly approach at all times.
Demonstrated exceptional teamwork by collaborating with other servers to maintain a smooth service flow.
Managed multiple tasks while maintaining composure under pressure in fast-paced banquet environments.
Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers.
Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules.
Catering Assistant
Continental Banquet Hall and Restaurant
03.2021 - 01.2023
Provided friendly, courteous service to create memorable moments for guests.
Setting up dining and buffet areas as per the catering manager’s instructions
Serving food and bartending nonalcoholic drinks
Replenishing buffet stations
Clearing plates and dishwashing
Answering guests’ catering-related questions during events and addressing all complaints
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Coordinated closely with other staff members during events for smooth service delivery.
Education
High School Diploma -
Austin O'Brien
Edmonton, AB
06.2024
Skills
Strong teamwork
Time Management
Customer Service
Great Communication skills
Flexible Schedule
Table setting knowledge
Food Service
Menu Memorization
FLUENT IN English, Ukrainian, and Russian
Certification
ProServe Liquor Staff Training
Timeline
Banquet Server
Royal Glenora Club
04.2023 - Current
Catering Assistant
Continental Banquet Hall and Restaurant
03.2021 - 01.2023
High School Diploma -
Austin O'Brien
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