Tetiana Vasylchuk
Toronto,ON
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Airfare Pricing Expert (GDS)
Voyagu
Kyiv
06.2021 - Current
- Support the sales team by providing comprehensive flight options and pricing details.
- Create, adjust, and cancel reservations as per client requests.
- Proficient usage of GDS systems (Sabre and Amadeus) for makings reservations, itinerary adjustments and cancellations.
- Collaborate closely with team members to identify and secure the most suitable travel deals.
- Prepare and conduct trainings for Sales Agents and GDS Agents.
- Analyze and promote new revenue products.
Travel Consultant
TICKETS.UA
Kyiv
04.2018 - 02.2021
- Providing timely and high-quality service to corporate clients 24/7
- Reservation, reissuance and refund of air tickets (Amadeus, Sabre)
- Providing options and booking transport services in Ukraine and abroad
- Assistance in obtaining visa services
- Solving problem situations
Personal Assistant
Alfa-Bank Ukraine
Kyiv
03.2017 - 04.2018
- Organization of business trips (corporate travel) for employees in Ukraine and abroad
- Working with travel agencies for booking hotels, tickets, obtaining insurances, assisting with transfers
- Travel plan management requests from employees
- Organization of group company events
Education
Sabre Advance
Kyiv04-2018
Tourism And Hotel Management
Kyiv National University of Culture And Arts
Kyiv06-2015
Skills
- Analytical skills and critical thinking
- Adaptability
- Multitasking
- Planning and optimally organizing the workflow
- Interpersonal business communication skills
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Certification
- Sabre Advance
Timeline
Airfare Pricing Expert (GDS)
Voyagu
06.2021 - Current
Travel Consultant
TICKETS.UA
04.2018 - 02.2021
Personal Assistant
Alfa-Bank Ukraine
03.2017 - 04.2018
Sabre Advance
Tourism And Hotel Management
Kyiv National University of Culture And Arts
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