Summary
Overview
Work History
Education
Skills
Key Qualifications
Community Involvement
Timeline
Generic

Tetiana Lysytsia

Calgary,AB

Summary

Motivated and reliable professional with strong customer service, team leadership, and operational experience. Eager to grow in a dynamic role like Operations Manager at Westman Village. A proud resident of Mahogany with a deep commitment to community engagement, continuous learning, and exceeding expectations. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

6
6
years of professional experience

Work History

Owner | Home Baker & Event Coordinator

Solodko YYC
Calgary, AB
12.2024 - Current
  • Operate a home-based bakery specializing in high-volume orders for events and markets
  • Handle all logistics, customer service, budgeting, and inventory management
  • Collaborate with clients to create tailored catering experiences
  • Manage social media, branding, and customer communication

Head Baker

Pie Junkie
Calgary, AB
04.2022 - 11.2024
  • Led kitchen team and ensured smooth daily operations in a fast-paced bakery
  • Maintained food quality standards and organized team schedules
  • Supported front-of-house team during peak hours
  • Provided training for junior staff and helped optimize workflow
  • Audited kitchen supplies regularly to reduce wastefulness.

Home Baker

Cooke-Riku
Calgary, AB
01.2020 - 01.2022
  • Produced custom baked goods for private clients
  • Managed orders, packaging, and client communication
  • Developed recipes and improved operational efficiency

Education

Line Cook Certificate -

CIWA
Calgary
01.2022

Master’s Degree - Ukrainian Language & Literature

Kamianets-Podilskyi Ivan Ohiienko National University
Ukraine

Skills

  • Customer conflict resolution
  • Event planning and vendor coordination
  • Social media and marketing tools
  • Inventory and supply chain management
  • Communication and interpersonal skills
  • Inventory management
  • Customer service excellence
  • Quality control processes
  • Team leadership

Key Qualifications

  • 5+ years of hands-on experience in customer-facing roles and small business operations
  • Proven leadership as Head Baker managing a team and daily operations
  • Strong organizational and multitasking skills under pressure
  • Experience coordinating catering services and community events
  • Fluent in English, Ukrainian, and Russian
  • Highly adaptable, responsible, and eager to learn and take initiative
  • Available for flexible scheduling including evenings and weekends
  • References from past employers and colleagues available upon request

Community Involvement

  • Active resident of Mahogany
  • Regular vendor at local markets and community events
  • Passionate about enhancing local engagement through food and culture

Timeline

Owner | Home Baker & Event Coordinator

Solodko YYC
12.2024 - Current

Head Baker

Pie Junkie
04.2022 - 11.2024

Home Baker

Cooke-Riku
01.2020 - 01.2022

Line Cook Certificate -

CIWA

Master’s Degree - Ukrainian Language & Literature

Kamianets-Podilskyi Ivan Ohiienko National University
Tetiana Lysytsia