Tetiana Kyseliuk
Pharmacy Technician
Citrus Heights
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
2
2
years of professional experience
1
1
Language
Work History
Pharmacy Technician
Innova Pharmacy
04.2024 - Current
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Counted, measured and compounded medications following standard procedures.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
Pharmacy Clerk
Innova Pharmacy
01.2023 - 03.2024
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Established and maintained patient profiles, updating organizational database with current information.
- Managed cash register and financial transactions, securing accurate payment processing.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Monitor the availability of sullies and notify management about shortages.
- Assisted in training new pharmacy clerks, sharing knowledge and best practices for superior service delivery.
- Assisted customers in selecting over-the-counter medications and health care products.
- Refer customers to the pharmacist for medical or prescription-related questions.
Education
High School Diploma -
Voinyliv High School
Ukraine06-2013
Associate Degree in Pharmacy - Pharmacy
Ivano-Frankivsk National University
Ukraine06-2015
Bachelor's Degree And Master's Degree in Pharmacy - Pharmacy
Ivano-Frankivsk National University
Ukraine03-2020
No Degree - Pharmacy Technician Program
Ashworth College
Norcross, GA01-2024
Skills
- Multitasking
- Problem-solving abilities
- Medication dispensing
- Prescription filling
- Drug inventory control
- Insurance billing
- Confidentiality and HIPAA
- Prescription interpretation
- Manual and automated medication dispensing
- Ordering and stocking medications
- Analytical thinking
- Organizational skills
- Adaptability and flexibility
Timeline
Pharmacy Technician
Innova Pharmacy
04.2024 - Current
Pharmacy Clerk
Innova Pharmacy
01.2023 - 03.2024
High School Diploma -
Voinyliv High School
Associate Degree in Pharmacy - Pharmacy
Ivano-Frankivsk National University
Bachelor's Degree And Master's Degree in Pharmacy - Pharmacy
Ivano-Frankivsk National University
No Degree - Pharmacy Technician Program
Ashworth College
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