Tetiana Khyzhniak
Edmonton
Summary
Dynamic and highly reliable professional with extensive customer service expertise honed at Pure Casino Yellowhead. Proven ability to multitask effectively while maintaining attention to detail. Recognized for enhancing guest experiences and implementing process improvements, showcasing strong interpersonal skills and cash handling proficiency in fast-paced environments.
Overview
15
15
years of professional experience
Work History
SERVER/Bartender
Pure casino Yellowhead
Edmonton
01.2023 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Developed strong working relationships with customers and staff
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
- Kept bar organized and clean during busy hours
- Greeted guests with friendliness and professionalism.
- Provided drink suggestions to customers based on their preferences.
DISHWASHER
Saratoga Restourant
Edmonton
10.2022 - 01.2023
- Performed daily cleaning duties including mopping floors, wiping counters, disposing of trash, and washing walls
- Kept work area and equipment clean throughout shift
- Cleaned and sanitized all dishes, utensils, and equipment as required by health department regulations
CHEIF EXPERT CREDIT DEPARTMENT
Raiffazen Bank
Kherson
10.2010 - 09.2022
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Identified ways to improve efficiency in operations and implemented process changes
Education
MASTER - WELDING
Shipbuilding university
Kherson02.2011
BACHELOR - ACCOUNTING
Kherson Agricultural Thechnolodgical University
Kherson02.2011
Skills
- Customer service
- Attention to detail
- Cash handling
- Strong multitasking
- Highly reliable
- Outgoing personality
- Customer service expertise
Languages
- Ukrainian, Native
- English, Intermediate
Timeline
SERVER/Bartender
Pure casino Yellowhead
01.2023 - Current
DISHWASHER
Saratoga Restourant
10.2022 - 01.2023
CHEIF EXPERT CREDIT DEPARTMENT
Raiffazen Bank
10.2010 - 09.2022
MASTER - WELDING
Shipbuilding university
BACHELOR - ACCOUNTING
Kherson Agricultural Thechnolodgical University
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