TESSIE REGIS
8 Lantos Crt, North York,ON
Summary
Dedicated administrative professional with long years of experience in a fast-paced/ busy medical office. Responsible, hardworking, punctual, and productive when working with little to no supervision. A dependable candidate with excellent multitasking skills and a positive outlook. Able to work with patients in a compassionate and courteous manner as well as expertise in offering staff support. Willingness to take on added responsibilities.
Overview
10
10
years of professional experience
Work History
Medical Secretary
TORONTO EYE SPECIALISTS AND SURGEONS
02.2013 - 02.2023
- Expertly handled a variety of tasks including courteously greeting patients and guests, registering patients, scheduling follow-up appointments, updating records, and answering inquiries both in person and over the phone
- Remained professional in dealing with difficult patients and always going above and beyond to ensure their satisfaction
- Efficiently answered hundreds of incoming and outgoing calls
- Collaborated accordingly with technical staff as to patient diagnostic tests
- Facilitated patients' referrals for MRI appointments, CT scans, X-rays, Ultrasound, A/B scans, blood tests, and referrals to other specialists and also notified patients of their upcoming appointments
- Responsibly handled a large number of referrals, faxes, and communication from different offices.
- Communicated with several offices in regard to consultation inquiries and gave information as needed
- Coordinated with pharmacy as to Lucentis/Eyelea and Botox injections and other medical supplies needed
- Assisted with collecting fees or payments from patients for services that were not covered by OHIP.
- EyeMD/Hype systems knowledgeable
- Was responsible for maintaining an efficient and organized front desk
Education
Diploma - Medical Office Assistant
TRIOS College
Toronto, ON2012
Bachelor of Arts - Political Science
Mindanao State University
Philippines1987
Skills
- Outstanding administrative and clerical skills
- Proficient in attending to the needs of patients
- Adaptability to work under pressure
- Hardworking and reliable
Timeline
Medical Secretary
TORONTO EYE SPECIALISTS AND SURGEONS
02.2013 - 02.2023
Diploma - Medical Office Assistant
TRIOS College
Bachelor of Arts - Political Science
Mindanao State University
Similar Profiles
TIANA XUAN A.T NGUYENTIANA XUAN A.T NGUYEN
Clinic Technician at Toronto Eye Specialists and SurgeonsClinic Technician at Toronto Eye Specialists and Surgeons
Tejasvi PatelTejasvi Patel
Administrative Assistant (volunteering) at Toronto Eye Specialist And SurgeonsAdministrative Assistant (volunteering) at Toronto Eye Specialist And Surgeons
DIANA-MARIE U. RICHTERDIANA-MARIE U. RICHTER
Lead Ophthalmic Technician at Panorama Eye Care/Denver Eye SurgeonsLead Ophthalmic Technician at Panorama Eye Care/Denver Eye Surgeons
Dhruvi PatelDhruvi Patel
Self Checkout Cashier at WalmartSelf Checkout Cashier at Walmart
Reyshaun HuntReyshaun Hunt
Musical Performer at Sweet Pan EntertainmentMusical Performer at Sweet Pan Entertainment