Tessa Waugh
Vancouver,BC
Summary
Registered nursing student with accomplished medical office assistant experience at facilitating smooth operations within health care settings. Proficient in managing patient records, scheduling appointments and coordinating unit activities. Skilled in utilizing electronic medical record systems to ensure accuracy and efficiency. Committed to maintaining confidentiality and providing excellent patient centered care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Office Assistant/Ophthalmic Medical Technician
Dr. Eduardo Navajas, VGH Retina Division
02.2021 - 10.2023
- Facilitated seamless coordination of appointments for patients with specialists, diagnostic testing centers and day surgical booking sites for comprehensive patient care services.
- Prepared and processed physician medical billing reports and correspondence to the Medical Services Plan and Work Safe BC.
- Oversaw administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Enhanced office productivity by assisting in training new hires on software systems, office procedures, and best practices.
- Performed eye examination tests and ocular computerized tomography accurately and recorded results in medical charts.
Education
Bachelor of Science in Nursing -
Vancouver Community College
Vancouver, BC09.2026
Medical Office Assistant Certificate -
Vancouver Community College
02.2021
Skills
- Medical terminology
- EHR management
- Patient scheduling
- Medical Billing
- Transcription of Medical Notes
- Clinical Documentation
- Cerner, Oscar and Plexia EMR Software
- HIPAA compliance
- Administrative support
- Patient Relations
- Time management
- Teamwork and communication
Certification
- PHSA Violence Prevention - (2023)
- PHSA Cerner Introduction Courses - (2023)
- PHSA Student Practice Education: Privacy and Confidentiality - (2023)
- WHMIS - Provincial Course - (2023)
- Infection Prevention and Control Basics for Health Care Workers - (2023)
- Canadian Red Cross CPR/AED Level C - (2023)
- Medical Administrative Assistant - (2021)
Timeline
Medical Office Assistant/Ophthalmic Medical Technician
Dr. Eduardo Navajas, VGH Retina Division
02.2021 - 10.2023
Bachelor of Science in Nursing -
Vancouver Community College
Medical Office Assistant Certificate -
Vancouver Community College
- PHSA Violence Prevention - (2023)
- PHSA Cerner Introduction Courses - (2023)
- PHSA Student Practice Education: Privacy and Confidentiality - (2023)
- WHMIS - Provincial Course - (2023)
- Infection Prevention and Control Basics for Health Care Workers - (2023)
- Canadian Red Cross CPR/AED Level C - (2023)
- Medical Administrative Assistant - (2021)
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