Tessa Riediger
Halifax
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems.
Overview
3
3
years of professional experience
Work History
Servers Assistant/ Barback
Wildblue
10.2023 - 06.2024
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
Ski Instructor
Vail Resorts Inc
11.2023 - 05.2024
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Collaborated with fellow instructors to share best practices, refine teaching methods, and maintain consistency across the team.
Cafe Server
Cheakys Cafe
08.2023 - 12.2023
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Boosted sales by offering personalized recommendations based on customer preferences.
- Trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives.
- Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
Restaurant Busser/Food Runner
The Lakehouse
05.2021 - 08.2023
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collaborated well with other staff to deliver orders accurately.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Trained new staff in bussing and cleaning procedures.
- Pitched in extra hours and helped other staff during unexpected times of high volume.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Greeted customers and provided outstanding customer service.
Education
Business Management Major -
Dalhousie University
Halifax, NS06.2028
High School Diploma -
Eden High School
St. Catharines, ON06.2023
Skills
- Customer Service and Rapport
- Collaboration
- Time Management
- Strong communication skills
Timeline
Ski Instructor
Vail Resorts Inc
11.2023 - 05.2024
Servers Assistant/ Barback
Wildblue
10.2023 - 06.2024
Cafe Server
Cheakys Cafe
08.2023 - 12.2023
Restaurant Busser/Food Runner
The Lakehouse
05.2021 - 08.2023
Business Management Major -
Dalhousie University
High School Diploma -
Eden High School
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