Tessa Martin
Woolwich
Summary
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Adjusted to fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team. Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
3
3
years of professional experience
Work History
Hostess / Busser / Runner / Expo
Harvest Moon Family Restaurant
St. Jacobs, ON
11.2022 - 08.2025
- Provided excellent customer service by greeting and seating guests
- Maintained a clean and efficient restaurant environment by bussing tables and supporting staff
- Prepared and delivered food orders from the kitchen, ensuring accuracy and presentation
- Acted as a communication bridge between front-of-house and kitchen staff to resolve issues
- Trained in food service and preparation for a future waitressing role
Education
High School Diploma -
Elmira District Secondary School
Elmira, ON06.2025
Skills
- Customer service
- Cash handling
- Point-of-sale (POS) system operation
- Strong communication
Hard Skills
Soft Skills:
- Multitasking
- Exceptional communication
- Cleanliness maintenance
- Hospitality service expertise
- Effective multitasking
- Patience and empathy
Accomplishments
Co-President | Elmira District Secondary School
(2024 – 2025)
- Elected as student leader representing peers to staff and parents
- Organized and led school events to promote leadership, safety, and inclusivity
- Worked closely with fellow Co-Prez to enhance student experience
Languages
English
Native or Bilingual
Timeline
Hostess / Busser / Runner / Expo
Harvest Moon Family Restaurant
11.2022 - 08.2025
High School Diploma -
Elmira District Secondary School
Awards
Ted Conlon Award, June 25, 2025, Awarded for outstanding leadership, service, and commitment to school community
TED CONLON AWARD
June 25, 2025
- Awarded for outstanding leadership, service, and commitment to school community