Tessa Foulds

Performing literature or archival research

Developing processes, protocols and procedures

Maintaining research related records and databases, entering data according to established protocols

Organizing research information (databases, spreadsheets, written reports, etc.)

Assisting in the design and maintenance of research databases and project management systems

Performing system design, prototyping and development

Performing assigned information and web management tasks

Planning and coordinating research related meetings, events and/or liaison
Managing project schedule, resources (human, financial and physical) and/or budget and expenditures

Assistance with database collation, record standardization and regularization, archival research, and record entry in service of MAE transition to digital collections management system
Liaise with software vendor pre- and during migration
Audit records and spot-check for accuracy post migration
Record expansion and clean-up in new CMS

• Maintained accurate records of patient information using electronic health record systems.
• Implemented inventory tracking for office supplies, reducing costs through efficient resource allocation.
• Provided support in preparing reports for management, ensuring compliance with regulatory standards.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Implemented new CRM system to track client interactions, improving response times and client satisfaction.
• Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
• Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
• Contributed to policy updates, researching regulations to ensure company compliance.
• Assisted coworkers and staff members with special tasks on daily basis.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Trained staff on assessment tools and methodologies, ensuring compliance with regulatory standards.
• Streamlined reporting processes, improving efficiency in data collection and analysis for quality assurance.
• Managed diverse assessment projects, coordinating with cross-functional teams to achieve project milestones and objectives.
• Maximized accuracy in assessments by conducting thorough quality assurance checks on testing materials and scoring methods.

• Coordinated executive schedules, ensuring efficient time management and prioritization of key meetings.
• Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
• Oversaw travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
• Implemented office protocols that improved operational efficiency and streamlined workflows.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Organized and coordinated conferences and monthly meetings.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Answered high volume of phone calls and email inquiries.
• Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
• Assisted in the development of company policies and procedures, contributing to a more organized work environment.
• Collaborated on special projects to improve overall business operations within the organization efficiently.
• Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
• Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
• Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
• Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
• Fostered positive work environment, organizing team-building activities and events.
• Contributed to development of internal policies and procedures, enhancing organizational effectiveness and compliance.
• Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
• Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Updated and maintained confidential databases and records.
• Took notes and dictation at meetings.
• Upheld strict timetables by maintaining accurate, balanced calendars.
• Coordinated procurement activities to ensure timely supply of materials and products.
• Processed purchase orders efficiently, maintaining accuracy in documentation and approvals.
• Collaborated with internal departments to identify and manage demand for material and services.
• Maintained documentation for all purchases.
• Accepted and processed supply requests from staff, and placed orders per procedures.
• Identified and resolved supply chain issues to mitigate delays and production disruptions.