Tessa Cyr
MONTREAL,QC
Summary
Bilingual McGill psychology graduate with strong customer service experience in fast-paced environments. Known for empathetic communication, organization, and digital proficiency, with experience in data entry and file management to support efficient operations and positive customer experiences.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Temporary Office Assistant
DSM Consultants Inc
Montréal, QC
01.2026 - Current
- Develop and maintain a systematic filing system for paper documents and electronic files to enhance accessibility.
- Organize and maintain files and records in electronic document management systems for easy retrieval.
- Perform data entry tasks into various computer systems accurately and efficiently.
Sales Associate
Camper
Montreal, Quebec
06.2025 - 02.2026
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Executed cashier responsibilities including processing payments, issuing receipts, and providing accurate change.
- Supported inventory management through timely stock replenishment efforts.
Cashier
Marché Eden
Ottawa, Ontario
06.2023 - 01.2024
- Operated cash register and POS system, ensuring accurate and efficient payment processing.
- Greeted customers and answered any questions they had about the store's products and services.
- Managed inventory by restocking shelves and organizing products to enhance accessibility and customer experience.
Server, Hostess, Barback
Beyond the Pale Brewing Company
Ottawa, Ontario
05.2022 - 09.2022
- Assisted in training new staff on operational procedures and customer service standards.
- Provided attentive service to customers in a fast-paced brewery environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted guests and provided menus.
In-Store Team Member
Dominos Pizza
Ottawa, ON
03.2019 - 05.2020
- Assisted customers by taking orders and providing accurate menu information to enhance their dining experience.
- Prepared food items to meet company recipes and quality standards, ensuring customer satisfaction.
- Answered telephone calls promptly and courteously, addressing customer inquiries and improving service efficiency.
Education
Bachelor of Arts - Psychology
McGill University
Montreal12-2025
Skills
- Data entry and file management
- Inventory management
- Customer service and support
- Organizational abilities
- Multitasking proficiency
- Verbal communication skills
- Team collaboration
- Interpersonal skills
- Research methodologies
- Data analysis
Languages
English
Native/ Bilingual
French
Full Professional
Certification
CPR/AED - Canadian Red Cross
Affiliations
Volunteer - CKUT 90.3 FM
Timeline
Temporary Office Assistant
DSM Consultants Inc
01.2026 - Current
Sales Associate
Camper
06.2025 - 02.2026
Cashier
Marché Eden
06.2023 - 01.2024
Server, Hostess, Barback
Beyond the Pale Brewing Company
05.2022 - 09.2022
In-Store Team Member
Dominos Pizza
03.2019 - 05.2020
Bachelor of Arts - Psychology
McGill University