Tessa Beardsell
Kamloops,BC
Summary
Positive and reliable professional with 10 years of customer service and hospitality experience. Avid traveler that thrives off of meeting new people and experiencing different cultures and environments. I enjoy working on a team and being a dependable asset, while learning new skills and contributing to an efficient work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bookkeeper
Stay and Play Mobile RV Repair
Revelstoke, BC
09.2023 - Current
- Maintained and processed invoices, deposits, and money logs.
- Monitored incoming payments from clients and matched them to correct invoices.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Prepared year-end documents for accountant to ensure easy filing process.
- Utilized QuickBooks accounting system for day to day record keeping, invoicing etc.
Manager/Server/Bartender
Red Collar Brewing & Distilling
Kamloops
10.2014 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Performed opening and closing duties, ensuring the dining area was prepared for service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Made and organized liquor orders.
- Helped with menu development, cocktail creation and weekly specials.
Bartender/Server
Parlor
San Juan Del Sur, Nicaragua
10.2017 - 05.2018
- Served and made drinks for customers alone during the day and evening.
- Did all bar prep including making simple syrups, garnishes and organizing liquor order.
- Efficiently opened and closed the bar according to established procedures, ensuring preparedness and cleanliness for each shift.
Server
Cervaseria
San Juan Del Sur, Nicaragua
10.2016 - 05.2017
- Worked with POS system to place orders and manage bills.
- Bilingually collaborated with team members during busy shifts for efficient workflow and good guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Learned and forwarded information about the different styles of beer brewed on location.
Server
Swans Brew Pub
Victoria, BC
09.2016 - 12.2016
- Greeted and sat patrons upon arrival.
- Provided prompt, attentive food and beverage service to guests.
- Performed opening and closing duties, ensuring the dining area was prepared for day to day operations.
- Worked large events for private parties.
Education
High School Diploma -
South Kamloops Secondary
Kamloops, BC06.2013
Skills
- Team Leadership
- Time Management
- Communication
- Quickbooks
- POS: TouchBistro, Squirrel, Micros
- Strong Work Ethic
- Guest Engagement
- Cleanliness standards
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Certification
- BC Serving it Right
- Food Handlers Certificate
- Emergency First Aid for Industry ( OFA Level 1 Equivalent)
Timeline
Bookkeeper
Stay and Play Mobile RV Repair
09.2023 - Current
Bartender/Server
Parlor
10.2017 - 05.2018
Server
Cervaseria
10.2016 - 05.2017
Server
Swans Brew Pub
09.2016 - 12.2016
Manager/Server/Bartender
Red Collar Brewing & Distilling
10.2014 - Current
High School Diploma -
South Kamloops Secondary