Tessa Ahluwalia
Ottawa,ON
Summary
Energetic and friendly hostess with experience in the field. Skilled in a fast-paced environment and dedicated to meeting everyone's needs. Very helpful towards servers to help create a more effortless flow for the entire restaurant, overall delivering a better customer and staff experience.
Overview
4
4
years of professional experience
Work History
Hostess
Buon Gusto Restaurant
09.2023 - 09.2024
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to accommodate groups with special requests.
- Handled all to-go orders
- Supported servers by running food and drinks, bussing tables and keeping the restaurant organized.
- Controlled and organized all reservations and seating plans
Sales Associate/Cashier
Sport Chek
03.2021 - 09.2024
- Handled counting tills and organizing funds at the end of each shift
- Aided customers shopping experience by recommending products to best suit their needs and answering any questions about merchandise
- Increased customer loyalty by selling master cards and influencing the use of the loyalty program
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Commerce - Marketing Management
University of Ottawa
Ottawa, ON06-2028
John F. Ross CVI
Guelph, ON06-2024
Skills
- Seating coordination
- Guest relations
- Dining room management
- Guest complaint resolution
- Restaurant operations
- Strong interpersonal skills
Timeline
Hostess
Buon Gusto Restaurant
09.2023 - 09.2024
Sales Associate/Cashier
Sport Chek
03.2021 - 09.2024
Bachelor of Commerce - Marketing Management
University of Ottawa
John F. Ross CVI
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