Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Tess Michael

Fullerton

Summary

Reliable and upbeat learner, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and strong work ethic.

Overview

11
11
years of professional experience

Work History

Sales Team Lead

Spectrum Internet, Mobile, and Cable Services
08.2025 - 12.2025
  • Direct face-to-face marketing of Spectrum Internet, Mobile, and Cable Services
  • Leading, training, and mentoring 9 individuals and continuing to build my team
  • Developed training programs to enhance team performance and product knowledge.
  • Fostered relationships with key clients, driving loyalty and repeat business.

House sitter

Freelance
03.2022 - Current
  • Stayed over night for 1-2 weeks at a time to maintain a household while the family was away
  • Coordinated pet care routines, maintaining health and well-being for various animals in residence.
  • Supervised property maintenance, addressing issues promptly to uphold cleanliness and functionality.
  • Provided clear communication with clients regarding property status, enhancing trust and reliability.

Pet sitter

Freelance
01.2018 - Current
  • Pet-sat for 5 different dogs for anywhere from 2 hours to 2 weeks
  • Provided daily care for pets, ensuring their safety and well-being.
  • Managed feeding schedules, adhering to specific dietary requirements for various animals.
  • Monitored pet behavior and health, identifying any concerns and communicating with owners.

Child care provider

Freelance
02.2015 - Current
  • Babysat for 10 different families on multiple occasions for 4-5 hours at a time
  • Supervised daily activities, ensuring safety and well-being of children.
  • Communicated effectively with parents regarding children's progress and needs.

Peer Mentor

Conejo Valley Church of Christ Youth Group
01.2023 - 08.2024
  • Mentored over 30 teenagers ages 11 to 17 years old
  • Organized educational games and activities that promoted social skills and teamwork.
  • Enhanced program quality through continuous feedback and strategic improvements in curriculum delivery.
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Developed age-appropriate activities and crafts to engage children.

Education

Associate of Science - Fine and Applied Arts: Art History

Orange Coast College
03-2026

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University of New Haven in Florence
Florence, Italy
05-2025

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University of New Haven in Prague
Prague, Czechia
12-2024

Skills

  • Detail-oriented
  • Strong communication skills
  • Event production experience
  • Personable and motivated
  • Beginner Korean, Italian and Spanish
  • Strong cultural and travel knowledge
  • Flexible schedule
  • Problem-solving

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Experimenting with different creative mediums, like chalk, charcoal, and colored pencils, to expand skills and techniques
  • Music
  • Creative Writing
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Historical Exploration
  • Adventure Travel
  • Fundraising Events
  • Enjoy participating in soccer for overall physical and mental well-being
  • Team Sports
  • Regularly practice mindfulness and meditation for overall wellness

Timeline

Sales Team Lead

Spectrum Internet, Mobile, and Cable Services
08.2025 - 12.2025

Peer Mentor

Conejo Valley Church of Christ Youth Group
01.2023 - 08.2024

House sitter

Freelance
03.2022 - Current

Pet sitter

Freelance
01.2018 - Current

Child care provider

Freelance
02.2015 - Current

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University of New Haven in Florence

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University of New Haven in Prague

Associate of Science - Fine and Applied Arts: Art History

Orange Coast College
Tess Michael