Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
Timeline
Generic

Tess Mitchell

Vancouver,Canada

Summary

Dynamic and results-driven UX Strategist with a proven track record of crafting exceptional user experiences. Adept at combining strategic thinking with hands-on design expertise to drive innovation and deliver impactful solutions. Seeking an opportunity to contribute strategic insights and design leadership in long term and challenging UX role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Principal Designer - Self Employed

StudioTess.ca
03.2019 - Current


  • Provided strategic UX consultation, offering clients insights into industry best practices, emerging trends, and opportunities for innovation in their respective domains.
  • Implemented and maintained design systems for clients, fostering consistency and efficiency across digital products and ensuring a cohesive user experience.
  • Demonstrated a proactive and solution-oriented approach to overcoming design challenges, showcasing adaptability and resourcefulness in various project scenarios.

Internal SAP & Communications Designer

King Living
06.2018 - 03.2023


  • Spearheaded the UX strategy for SAP system development, resulting in improved employee satisfaction and overall ease of use for internal sales process
  • Collaborated with cross-functional teams in Australia, including product managers, developers and stakeholders, to align UX initiatives with business goals.
  • Designed new information architecture using staff journey mapping, A/B testing and cart sorting to inform design decisions and enhance user interactions.
  • Conducted usability testing and gathered feedback to iterate on designs and optimize user experiences.

Education

Diploma - UX Design

Brainstation
Vancouver
2020

Diploma - Communication Design

Emily Carr & BCIT
Vancouver
2019

Certificate (In Progress) - UX Design

Google
Online Remote
2023

Certificate - Product Management

Brainstation
Vancouver
2020

Certificate - Web Development

Brainstation
Vancouver
2020

Certificate - Marketing

Camosun College
Victoria, BC
2018

Skills

    - UX Strategy & Design Thinking

    - User Research (various methods/software)

    - Information Architecture (Lucidchart, Omnigraffle, Axure RP)

    - Lo/HiFi Prototyping (Figma, XD)

    - Usability Testing (HotJar, Crazy Egg)

    - Data Analysis (Google Analytics, Mixpanel, Hotjar)

    - Stakeholder Collaboration

    - Product Management (Scrum Certified - Slack, Microsoft Teams, Trello, Jira)

Accomplishments

  • Merit Scholarship, Brainstation Vancouver
  • Participated in the Brainstation Hackathon 2020

Languages

English
Native or Bilingual
French
Elementary

Affiliations

  • Business Mentor, Ladies that UX Amsterdam
  • Student Mentor, Brainstation Alumni

Certification

  • Scrum Master Certified by Agile42 (UBC Sauder)

Timeline

Principal Designer - Self Employed

StudioTess.ca
03.2019 - Current

Internal SAP & Communications Designer

King Living
06.2018 - 03.2023

Diploma - UX Design

Brainstation

Diploma - Communication Design

Emily Carr & BCIT

Certificate (In Progress) - UX Design

Google

Certificate - Product Management

Brainstation

Certificate - Web Development

Brainstation

Certificate - Marketing

Camosun College

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Tess Mitchell