Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Work Availability
Certification
Interests
Summary
Timeline
AdministrativeAssistant
Teshome Sidamo

Teshome Sidamo

Civil engineer and Project manager
Toronto,ON

Overview

6
6
years of professional experience

Work History

Warehouse Associates

World Vision International
06.2024 - 06.2024
  • Receiving, picking,
  • packing, dispatching and shipping products
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Warehouse Associates

  • More than 70lp lifting experience with Warehouse Associates Shipper/Receiver/Forklift Operator receiving, picking, packing, dispatching and shipping our products

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts
  • Multi-tasking Cashiered with two cash registers at once in tandem to maximize customer flow
  • Customer Interface Greeted customers upon entrance and handled all cash and credit transactions
  • Assisted customers over the phone regarding store operations, product, promotions and orders
  • Improve office efficiency
  • Collaborated with other departments to identify areas for improvement and implement beneficial changes across the Organization.

Food Delivery Service

Office Associate Accounting

Office Claims Compliance Associate

World Vision International, Amman, Jordan, Child Protection
09.2021 - 02.2024

Forklift operator

.Unload containers/ empty out containers and palletize inventory as per the requested standard
• Unload and unpack shipments of products
• Inspect shipments for any damage and quantity discrepancies
• Report damages or shortages to the Manager
• Match shipments to their associated purchase orders and update receiving document/company database accordingly
• Prepare and organize received stock for inventory
• Monitor inventory levels and perform replenishments on regular basis
• Assist in the daily inventory control and cycle count process
• Help maintain an organized, safe and clean work environment and abide to company policies

  • Enhanced compliance procedures by conducting risk assessments and implementing updated policies.
  • Streamlined regulatory reporting processes for increased efficiency and accuracy in submissions.
  • Supported the development of a robust compliance program through regular monitoring and auditing activities.
  • Assisted in maintaining a culture of ethical conduct by providing training on relevant laws, regulations, and company policies.

Personnel Manager

Directs Store Delivery Associate

  • Interacting with clients and customers as needed to finalize the Order Offering advice to customers on the store’s products Interact with clients to discuss production and sample requested
  • Products
  • Investigate order discrepancies with clients and other customer
  • Satisfaction issues to assist Sales team employees in resolution
  • Provide sales and product expertise to the Sales team where
  • Immediate assistance is required
  • Offering a seamless transition to the sales process whenever possible Provides support and assistance to fellow team members/departments, as needed

Seasonal Sales Associate

01.2023 - 01.2024
  • Fitting Room-Greeting customers at the door-Cashier-Sales-Run Backs-Floor Change -Customer Service

House Keeping

01.2022 - 01.2023
  • Cleaning Residential Homes-Answering the phones-Scheduling-Taking Care of Customers’ Needs.

Walmart Employee

Walmart
11.2018 - 01.2021
  • Answered customers’ questions and addressed problems and complaints in person and via phone
  • Helped customers select products that best fit their personal needs
  • Educated customers on product and service offerings
  • Maintained visually appealing and effective displays for the entire store
  • Offered exceptional customer service to differentiate and promote the company brand
  • Kept the showroom clean and maintained neat, orderly product displays
  • Consulted with customers on the latest styles and trends
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Education

Bachelor of Science - Civil Engineering

Bhir Dar University ETHIOPA
Ethiopia
06.2012

Skills

Cash handling accuracy

  • Loss prevention
  • Store planning and design
  • Mathematical aptitude
  • Organized
  • Time management
  • Friendly
  • Loves to le
  • Superb sales professional
  • Fast Paced
  • Works well with others
  • Customer Service Help
  • Eager to go above and beyond for customers
  • Warehouse Associates
  • Shipper/Receiver/Forklift Operator
  • Receiving, picking, packing, dispatching and shipping products
  • Shipping and receiving
  • Warehouse Safety
  • Labeling and boxing
  • Order Picking
  • Lifting and sorting
  • Packaging and Labeling

Accomplishments

  • More than 70lp lifting experience with Warehouse Associates
  • Shipper/Receiver/Forklift Operator receiving, picking, packing, dispatching and shipping our products
  • Demonstrated strong communication skills through Active Learning and Communication Classes
  • Packed containers and re-pack damaged containers
  • Worked with over four special education students, grades 6 through 7, for two years
  • Inspected products to ensure highest quality
  • Restocked and organized items as necessary and as directed
  • Mentored more than 10 new sales associates
  • Won the sudden Middle School Success Award
  • Also received, The Presidency Award
  • Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts
  • Multi-tasking
  • Cashiered with two cash registers at once in tandem to maximize customer flow
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions
  • Assisted customers over the phone regarding store operations, product, promotions and orders
  • Improve office efficiency
  • Collaborated with other departments to identify areas for improvement and implement beneficial changes across the Organization
  • Food Delivery Service - Germany
  • Office Associate Accounting
  • Office Claims Compliance Associate
  • Personnel Manager
  • Directs Store
  • Delivery Associate Interacting with clients and customers as needed to finalize the Order
  • Offering advice to customers on the store’s products
  • Interact with clients to discuss production and sample requested
  • Products
  • Investigate order discrepancies with clients and other customer
  • Satisfaction issues to assist Sales team employees in resolution
  • Provide sales and product expertise to the Sales team where
  • Immediate assistance is required
  • Offering a seamless transition to the sales process whenever possible
  • Provides support and assistance to fellow team members/departments, as needed
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

English
Native or Amharic

Personal Information

  • Date of Birth: 08/23/96
  • Marital Status: married

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • awoto cad License - [Timeframe]
  • Certified [Job Title], [Company Name] - wayer cad
  • Licensed [Job Title] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Interests

Helping people

Summary

Resourceful [Job Title] able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Timeline

Warehouse Associates

World Vision International
06.2024 - 06.2024

Seasonal Sales Associate

01.2023 - 01.2024

House Keeping

01.2022 - 01.2023

Office Claims Compliance Associate

World Vision International, Amman, Jordan, Child Protection
09.2021 - 02.2024

Walmart Employee

Walmart
11.2018 - 01.2021

Bachelor of Science - Civil Engineering

Bhir Dar University ETHIOPA

Warehouse Associates

Customer Service

Food Delivery Service

Office Associate Accounting

Personnel Manager

Directs Store Delivery Associate

Teshome SidamoCivil engineer and Project manager