Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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TESFAHUNEGN ASSEFA NIGUSSIE

Mississauga,Ontario

Summary

Driven volunteer with proven expertise in inventory management and exceptional relationship-building skills, honed at Eden community Food Bank. Streamlined warehouse operations, enhancing efficiency by 30%. Skilled in forklift operation and active listening, adept at fostering community support and optimizing resource distribution.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Warehouse Worker Volunteer

Global Medic
06.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 60 pounds.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assembled pallets and crates for secure transportation of materials.
  • Drove forklift and used equipment such as box cutters, and electric pallet jacks.
  • Operated equipment while observing standard safety procedures.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Volunteer Warehouse Worker

Food Banks Mississauga
06.2024 - Current
  • Prepare and package boxes during box assembly line phase.
  • Package up nonperishable food items for food bank visitors.
  • Distribute food boxes with carefully selected essentials to families in need.
  • Collaborate with team members to ensure timely distribution of food to clients in need.
  • Organize, sort and store donations in orderly systems to minimize waste.
  • Collaborate with fellow volunteers to deliver punctual, friendly service.
  • Enhance community food security by efficiently sorting and distributing donated items.
  • Help visitors pick out food items from donations.
  • Maintain a clean and organized workspace, ensuring the safety and well-being of volunteers and clients alike.
  • Restock shelves with produce, arranging in expiry order to reduce waste.
  • Load and unload distribution trucks at destination.
  • Load completed boxes onto pallets prior to departure.
  • Provide compassionate customer service, assisting clients in selecting groceries based on individual needs and dietary restrictions.
  • Demonstrate flexibility by adapting to various roles within the organization as needed, including front-of-house support and warehouse operations assistance.
  • Drove forklift and pallet jacks to move materials.
  • Promote resource sustainability by monitoring expiration dates and rotating stock accordingly.
  • Streamline inventory management for improved stock turnover and reduced food waste.

Store Keeper

Food for the Hungry
07.2009 - 02.2024


  • Effectively received/ dispatched commodities including transhipment (truck to truck) against official approved documentation (e.g. waybills and/or delivery notes) ensuring accuracy in physical count of commodities including the quality in compliance with the established standards.
  • Enhanced store organization by implementing effective storage solutions and space utilization techniques.
  • Prepared, verified and signed off warehouse and transport documents, and maintained confidential files and accurate warehouse transaction records to ensure immediate reporting on commodity movements in line with the corporate requirements.
  • Conducted daily warehouse closing reconciliation and accurate inventory checks supporting internal control system in compliance with the warehouse management requirements.
  • Performed daily inspections and prepared reports on the quantity and quality of the commodities received/ dispatched and handled, detected promptly analysed for stock discrepancies/damages, investigated missing quantity and prepared warehouse loss reports, recommending appropriate solutions, to enable informed decision-making.
  • Implemented appropriate measures to safeguard food and non-food commodities, to ensure quality control using standard preventive measures in line with Food for the Hungry Ethiopia established procedures and authentication from the supervisor.
  • Monitored condition of the warehouse and commodities and take appropriate actions, to support efficient warehouse space-planning and well-organized commodity storage following Food for the Hungry warehouse standards.
  • Provided guidance and on-the-job training to warehouse staff to contribute to their development and high performance.
  • Maintained a safe working environment with strict adherence to safety protocols and guidelines.
  • Minimized losses due to spoilage or damage by implementing proper handling techniques and storage conditions for goods.
  • Optimized warehouse space usage by implementing innovative storage methods and reorganizing items as necessary.
  • Drove forklift, pallet jacks and other equipment to move materials.
  • Provided reliable support during audits by presenting well-organized documentation, ensuring transparency in inventory management processes.

Education

Highschool Certificate - Class of Science

Nifas Silk Comprehensive Secondary School
Addis Ababa, Ethiopia
08.2000

Skills

  • Problem-Solving
  • Active Listening
  • Sorting and Categorizing
  • Punctual and Reliable
  • Inventory Tracking
  • Relationship Building
  • Safety Procedures
  • Heavy Lifting
  • Package preparation
  • Shelf Stocking
  • Trash Disposal
  • Data Entry
  • Order picking and packing
  • Forklift Operation
  • Basic computer skills
  • Attention to detail
  • Time management
  • Physical endurance
  • Safe lifting techniques

Languages

English
Professional Working

Certification

Warehouse and Commodity Management Training Certificate

Basic Computer Training Certificate

Procurement and Logistics Training Certificate

Ontario Worker Health and Safety Awareness Training Certificate

Timeline

Warehouse Worker Volunteer

Global Medic
06.2024 - Current

Volunteer Warehouse Worker

Food Banks Mississauga
06.2024 - Current

Store Keeper

Food for the Hungry
07.2009 - 02.2024

Highschool Certificate - Class of Science

Nifas Silk Comprehensive Secondary School
TESFAHUNEGN ASSEFA NIGUSSIE