TERRY VERRET
Moncton,NB
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Gusto
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Saint James Gate
05.2021 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
St. Louis Bar and Grill
03.2019 - 05.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Tourism And Hotel Management
NBCC Saint Andrews
Saint Andrews, NB06-1992
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- ServSafe Food Handler Certification
Timeline
Server
Gusto
05.2024 - Current
Server
Saint James Gate
05.2021 - 01.2024
Server
St. Louis Bar and Grill
03.2019 - 05.2021
Tourism And Hotel Management
NBCC Saint Andrews
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